Clinic Receptionist
2 weeks ago
Job Description: Dental Clinic Receptionist
Key Responsibilities:
- Greeting and Welcoming Patients: Provide a warm and friendly welcome to all patients, visitors, and staff entering the clinic.
Register patients, verify their personal information, and create or update their records accurately.
Direct patients to the waiting area and notify dental staff of their arrival.
- Appointment Scheduling and Management: Efficiently schedule and manage patient appointments using the clinic's scheduling software.
Coordinate with dental staff to ensure optimal utilization of available time slots and maintain an organized appointment calendar.
- Patient Communication and Inquiries: Answer incoming calls and promptly and professionally address patient inquiries, providing accurate information regarding clinic services, policies, and procedures.
Assist patients with completing necessary forms and paperwork.
- Billing and Insurance: Collect and process payments from patients for services rendered, ensuring accuracy and confidentiality.
Verify patients' insurance coverage, explain dental benefits, and help patients understand their financial obligations.
Maintain organized and up-to-date records of financial transactions.
- Administrative Support: Perform general administrative tasks such as filing, faxing, photocopying, and scanning documents.
Assist in maintaining inventory and ordering office and clinic supplies as needed.
Collaborate with other team members to ensure efficient clinic operations.
- Confidentiality and Compliance: Adhere to strict patient confidentiality guidelines and maintain the security and privacy of patient information.
Follow all applicable healthcare regulations and ensure compliance with clinic policies and procedures.
Qualifications and Skills:
- University diploma or equivalent; additional certification or training in healthcare administration is a plus.
- Proven experience as a receptionist or in a customer service role, preferably in a dental or medical setting.
- Excellent interpersonal and communication skills, both verbal and written.
- Strong organizational and multitasking abilities with exceptional attention to detail.
- Proficient computer skills, including experience with dental practice management software and Microsoft Office Suite.
- Ability to work effectively in a fast-paced environment and remain calm under pressure.
- Professional demeanor and appearance.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Is your degree attested in the Ministry of Foreign Affairs in UAE?
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Dental Receptionist: 4 years (preferred)
**Language**:
- Arabic (preferred)
- English (preferred)
- Tagalog (preferred)
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