Uae National Commercial Assistant

2 weeks ago

Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**:
Responsible for providing Support to Sales Team for wholesale Parts customers.

**What you will do**:

- Preparation of MIS - Daily Sales / Margins reports at individual Salesman level for Truck & Car parts segments, followed by weekly & monthly reports. Preparation of monthly /quarterly targets territory wise
- Attending to customer enquiries and sending the Price quotations. Assist Salesman in achieving the sales targets
- Forwarding Invoice Copies and packing lists to customers daily along with the proof of delivery for Overseas Export customers. Daily coordination with Warehouse team with regards to Scheduling delivery and obtaining confirmation that deliveries have been completed
- Handling the transporters invoices after proper verification of Proof of delivery. VAT documentation - Zero VAT invoices -follow up for collection of Exit documents and submission to Finance & Accounts
- Coordination with Head Office for staff attendance / staff leave processing / office stationery / Staff Overseas Official tours - from proposal stage to getting the HO approvals for Sales team members to travel
- Forwarding to customers and collection of Balance confirmation for Credit customers every month in Co ordination with the Finance & Accounts department. Customer parts claims handling follow up with sourcing team for obtaining credit notes from suppliers

**Required skills to be successful**:

- Computer skills: Microsoft Office
- Communication: Ability to communicate effectively with customers and company personnel
- Relationship building: Needs to have the ability to build and maintain friendly, warm relationships with customers.
- Must have cross-cultural sensitivity

**About the team**:

- Working in a fast-paced and diverse environment. Reporting directly to the Parts Manager.

**What equips you for the role**:

- Diploma in any discipline
- Understanding of automotive industry

**About Al-Futtaim Automotive**
A major division of the UAE-based Al-Futtaim Group of companies, **Al-Futtaim Automotive** is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. **This is Al-Futtaim Automotive and we empower talent to move forward.

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