Hostess/ Receptionist

7 days ago


Dubai, United Arab Emirates Buffalo Dubai Full time

**Role Summary**
An integral member of the team, Receptionist responsible to warm greeting, escort customers sits to
their tables, and make them feel comfortable while they wait for a table. A host/hostess must
be motivated, enthusiastic and highly personable.
**Essential Role Functions and responsibilities**
This position has responsibility to welcome and organize customer seating in the store, including
the below duties and responsibilities:

- Warmly welcome and greeting to all customers upon arrival
- Answer reservation calls and ensure all customers will get their tables on time
- In case of full house to ensure gives the right time of waiting to the customers
- Coordinate between store manager, assistant store manager and supervisor for vacant

table to organize customer seating
- Thank all customer for their visit upon leaving and ask them to come back again
- Maintain good relationship with colleague.
- Attend and participate in all training, meeting and daily pre shift schedule.
- Ensure customer leave happy more than when he gets in
- Ensure the section are clean and stuffed.
- Maintain positive attitude with smart smile all the time
- Ensure to maintain and adhere BWR standard
- Ensure all marketing stuff on place
- Request customers to fill comments on tablet survey
- Solve any minor issue with customer on spot and report it to the manager
- Report and ask for immediate support from the manager for any major issue with

customer

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)



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