Customer Service Representative

2 weeks ago


Dubai, United Arab Emirates Bakhory Portal Full time

**We are hiring an ambitious Arabic Speaking Customer Service Specialist to join our team at Bakhory in Dubai.**

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Growing your career as a Full Time Arabic Speaking Customer Service Specialist is an awesome opportunity to develop relevant skills.
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Duties and responsibilities
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Customer Care
- Customer Oriented
- Assist customers in their purchases
- Place outbound calls to customers for order follow up and customer surveys
- Liaising with logistics partners and couriers for customer deliveries and supply pickups

Operations
- The customer care specialist will be required to assist in operations from time to time, which would include: order packing, inventory management, management of supplier deliveries, management of customer deliveries

**Qualifications**:

- Ambitious, hardworking and self driven
- Native Arabic speaker and English fluency is mandatory
- Ability to learn quickly
- Proficient in using Whatsapp, Instagram, Facebook and other social media
- Good knowledge of Excel Customer oriented
- Team player
- Experience: 1-3 years in a customer facing role strongly preferred
- Previous e-commerce/ operations/ eyewear experience is a plus

Company Benefits
- Company offers great benefits
- Opportunities to grow
- Advantageous package

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نوع الوظيفة: Full-time

الراتب: من AED3,000.00 لكل شهر

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)


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