Customer Service Call Center Agent

**Arabic Speaker Call Center Agent** We are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and...

**Job brief** **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

**Date**:19 Feb 2024**Company**:Air Arabia PJSC (G9)**Location**:Sharjah, AE**Country**:AE**Job Purpose** To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting...

Requirements and skills *Experience as a call center agent in UAE. *Managing large amounts of inbound and outbound calls in a timely manner. *Familiarity with CRM systems and practices. *Excellent communication abilities both in writing and verbally, professional phone voice, attentive listening, and exceptional customer service. **Salary**: Upto AED...

**Job description** Job brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and...

**Join Our Team as a Remote Female Sales Call Agent!** We are searching for a skilled and motivated female Sales Call Center Agent to be a part of our beauty company. This role offers the flexibility of remote work and focuses on expanding our client network by booking beauty courses and digital services. **Key Requirements**: - Knowledge of Arabic is...

Call Center Agent Arabic speaking/writing is must Salary 3500/- Total Package Duty timings: 8am-6pm (Mon-Fri), Sat 8am-2pm, and Sun off **Salary**: AED3,000.00 - AED4,000.00 per month Ability to commute/relocate: - Sharjah: Reliably commute or planning to relocate before starting work (required)

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing...

**Job description** Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all...

**SALES AGENT-** **FEMALES ONLY** A Medical Center in Sharjah is looking for a sales agent with three years of experience in the Medical field, with Excellent communication skills in Arabic and English. Their duties include greeting customers when they enter the center helping customers find specific products their use and descriptions of Damas...

A LAW FIRM / LEGAL CONSULTANCY Firm based in DUBAI requires Telesales / Call Center Executives. Malyalam / Tamil /English Speaking. Call Center Experience Is Required Lead Generation, Tele Sales, Customer Service Experience. Responsibilities: A Telesales / call center experienced executive required focuses on building relationships, convincing attitude, good...

Answering or making calls toclients to learn about and address their needs, complaints, orother issues with products orservices.Responding efficiently and accuratelyto callers, explaining possible solutions, and ensuring thatclients feel supported and valued.Engaging inactive listening with callers, confirming or clarifying informationand diffusing angry...

**Job description** Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all...

Customer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about our products/services.Problem Resolution: Identify and escalate priority issues, ensuring prompt resolution and customer satisfaction.Maintain Records: Accurately document customer interactions and transactions in the CRM...

Answer incoming calls and respond to customer queries. - Tickets to be closed as per the feedback received from the respective depts. - Escalation Matrix to be followed for all unresolved tickets. - Resolution or update on the customer query needs to be communicated and recorded. - Provide product and service information to customers. - Research required...

CustomerAssistance: Handle incoming calls from customers,addressing inquiries, resolving issues, and providing informationabout ourproducts/services.ProblemResolution: Identify and escalate priority issues,ensuring prompt resolution and customersatisfaction.MaintainRecords: Accurately document customer interactionsand transactions in the CRM (Customer...

*Call center job available - Buhairah - Sharjah* bilingual (Arabic English) or only English fluent English. Time : 10 am to 7 pm - 30 mins break. Days: Monday to Saturday - Sunday is off Salary : 2500 AED, target based, per day targets on call have to be achieved to get full salary. Contact : Muna : 0582232112 **Salary**: AED2,500.00 per month

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing...

**TELE SALES AGENT-** **FEMALES ONLY** A Medical Center in Sharjah is looking for a Tele sales Agent with three years of experience in the Medical field, with Excellent communication skills in Arabic and English. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective Sales representative...

Answering or making calls toclients to learn about and address their needs, complaints, orother issues with products orservices.Responding efficiently and accuratelyto callers, explaining possible solutions, and ensuring thatclients feel supported and valued.Engaging inactive listening with callers, confirming or clarifying informationand diffusing angry...