Country Billing Manager

3 weeks ago

Dubai, United Arab Emirates SGS Full time

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

**Job Description**:
**PRIMARY RESPONSIBILITIES**

The Billing Manager will be responsible of leading and coordinating the Order to Bill (O2B) activities. Responsible for streamlining the O2B process within standard policies and best practices in line with SGS customer and contract requirements.

Responds to internal and external customer issues and initiates resolutions in line with finance and business procedures. Country Billing Manager will develop and support the implementation of O2B initiatives across country and businesses.

Facilitates development of reporting analysis and dashboards, enhances process controls and systems, pricing strategies, training and internal contexts.

Reviews progress of key actions to support the Global Strategies in order to build up a sustainable business model to ensure company growth and maximise company profitability.

Develops and sustains awareness with proper communication to internal stakeholders, and acts as business partner to improve O2B processes.

**SPECIFIC RESPONSIBILITIES**
- Works with country, businesses and functions to develop improvement opportunities that can increase the profitability of the SGS Group
- Maintain regular contacts with country management (businesses and functions) to increase awareness for O2B initiatives
- Supports the implementation of Group initiatives and monitors progress on O2B KPI’s (pricing strategy, discounts and rebates, pricelist management, CPI adjustments, price increases and invoicing process)
- Ensures completion of deliverables and adherence to timelines including tracking milestones
- Coordinates the billing team and meets company deadlines and KPI’s.
- Ensures that the required levels of Internal Controls are in place throughout the billing process. - Collaborates and communicates with business managers and other key stakeholders (such as IT) of the process.
- Point of contact for any internal/external billing audits. - Drives and monitors the implementation of the O2B Golden Rules in order to control and optimize the UR/WIP levels
- Maximizes efficiency and effectiveness of the billing process, in compliance with the Global End to End Order-to-Cash (O2C) process and Finance Transformation initiatives. - Reports and escalates any deviation or gaps in the process.
- Designs and implements the appropriate training to support processes and businesses. - Reconciliation with the business of the billable items vs. invoicing.
- Reviews and monitors credit notes and route cause prepared for internal approvals in order to minimize the revenue impact.
- Prepares and completes invoicing for complex clients.
- Creates an environment that facilitates open communication with team members and acts in a professional and courteous manner when interacting with the team and other departments (business partnering).
- Monitoring and balancing the team’s daily workflow processes ensuring the department’s efficiency and effectiveness.

**Qualifications**:

- University Degree in Finance/Accounting - nice to have - Financial background (studies, diploma) - required
- 2 years Finance Analysis experience - required - Experience in indirect tax transactions (VAT, withholding tax) - required
- Knowledge of in-country and international sales invoicing requirements - nice to have
- People management skills - required
- Ability to adapt quickly and demonstrate flexibility - required - Able to work independently - required
- Strong team player and work ethic - required
- Customer service oriented - required - Decision-making, problem-solving and analytical skills - required
- Ability to deal sensitively with confidential material - required - Good analytical and problem-solving skills - required
- Positive and learning attitude - required - Focus on achieving results, continues improvement and innovation - required
- Experience in managing innovation and change management, in multi-cultural environments - required
- Good understanding of SGS organization - nice to have
- Positive and proactive attitude, strong organizational skills, the ability to prioritize and multi-task - required

Additional Information

Required skills:

- Fluent in English - required
- Other languages an asset - Fluent in finance terminology - required
- Good written and verbal communication skills - required
- Experience in Oracle (OM, AR and GL) - nice to have
- Organizational, quantitative, communication and interpersonal skills - required
- Intercultural team leadership - required
- Presentation and negotiation skills - nice to have
- Able to work independently and to coordinate many activities simultaneously - required
- Able to motivate and influence a team - required
- Prag

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