Scheduling and Planning Analyst
2 weeks ago
**ole Objective**
Responsible for reviewing the effectiveness of daily scheduling of the customer relationship operations in a 24/7 environment to ensure continuous quality improvement, interactions with all levels of functions and process’s company wide.
**Minimum Requirement**
- Minimum of bachelor’s degree in Business Administration or equivalent
- Minimum of 3 years experience
- Experience in using Microsoft Dynamics
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Microsoft Dynamics: 3 years (preferred)
- Scheduling and Planning Analyst in Utility Contact Centre: 3 years (preferred)
License/Certification:
- CSPM/ AICP/ CPE/ Six Sigma Certificate (preferred)
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