Travel Consultant
7 months ago
We are a tourism company looking for a experienced travel consultant for our brand Arabian Explorers. Arabian Explorers creates the ultimate tailor-made holidays for Groups and Individuals in the United Arab Emirates, Qatar, Bahrain, Oman and Saudi Arabia.
**Role Purpose**
As Travel Consultant you are expected to provide personalized and exceptional travel experiences to clients by understanding their unique preferences, needs, and expectations. Your aim is to create bespoke itineraries that reflect the individual interests of each client, selecting the most suitable accommodations and activities to ensure a memorable and fulfilling travel experience.
**Responsibilities**:
1. Client Consultation: Communicate with clients to understand their travel preferences, needs, and budget constraints Assess clients' interests, such as destinations, activities, and accommodations, to create personalized travel itineraries.
2. Destination Knowledge: Stay updated on the latest travel trends, destinations, and attractions. Provide clients with detailed information about various destinations, including visa requirements, weather conditions, local customs, and attractions.
3. Itinerary Planning: Design customized travel itineraries based on clients' preferences, including transportation, accommodation, and activities. Arrange flights, hotels, car rentals, tours, and other travel services as per the itinerary.
4. Booking and Reservations: Make reservations for flights, hotels, cruises, rental cars, and other travel-related services. Ensure all bookings are accurate and that clients receive confirmations and necessary travel documents.
5. Travel Documentation: Assist clients in obtaining necessary travel documents, such as passports, visas, and travel insurance. Provide information on vaccination requirements and health precautions for specific destinations.
6. Budget Management: Help clients manage their travel budgets by providing cost-effective options and alternatives. Negotiate deals and discounts with travel suppliers to save clients money.
7. Customer Service: Provide excellent customer service by addressing clients' concerns, answering questions, and resolving any issues that may arise during travel. Offer support for emergencies or last-minute changes to travel plans.
8. Technology and Tools: Stay proficient in the use of online booking platforms and tools.
9. Problem-Solving:
- Handle unexpected situations, such as flight cancellations or itinerary changes, by finding suitable alternatives and minimizing disruptions.
**Requirements**:
- You must be based in Dubai
- Proven experience, minimum of 3 years in a similar role within the travel industry
- Excellent communication skills, both verbal and written.
- Strong sales acumen with the ability to convert enquiries into bookings.
- Exceptional attention to detail and organizational skills
- Ability to work independently and as part of a team in a fast-paced environment.
- Passion for travel and a genuine interest in providing exceptional customer service.
- Fluency in English and another Language (Italian, French, Spanish, Portuguese) is a prerequisite for this position.
Pay: AED8,000.00 - AED10,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- travel industry: 3 years (required)
**Language**:
- Italian, French, Spanish, Portuguese (required)
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