Receptionist

2 weeks ago

Sharjah, United Arab Emirates Air Arabia Full time

**Date**:08-Mar-2023**Company**:Air Arabia PJSC (G9)**Location**:Sharjah, AE**Country**:AE**Job Purpose**
To assist visitors and guests and promptly answer their queries by providing clear information, guidance and directions needed; provides administrative support and on-going general assistance in the office including document collection, delivery, photocopying, handling mail, and filing ensuring performance is as per company’s adopted policies and procedures.

**Key Result Responsibilities**
- Handles the main reception desk by answering telephone calls, directing visitors and guests and answering their inquiries whilst relaying clear messages and information as appropriate.
- Ensures the comfort of all visitors, guests and applicants waiting in the main reception area, provides them with refreshments and escorts them to the required office if needed.
- Collects and promptly delivers documents, stationery and messages within the office in a timely and efficient manner.
- Provides continuous support in maintaining safe and tidy reception area and workplace; operates office equipment in compliance with procedures.
- Assists the HR team and other departments, if needed, in compiling, photocopying, filing and safekeeping of documents in order to optimize workflow in the respective departments.
- Co-ordinates with courier/postal agents for collection and delivery of documents. Receives, sorts, and distributes incoming mail and courier packages to the different departments as required. Maintains a delivery log book for all postal/courier transactions.
- Provides general non-technical information in response to queries from public.
- Maintains a log of all outgoing calls (international connections).
- Assists all departments by operating fax machines, preparing outgoing couriers and post packages when instructed to do so.
- Maintains a visitor’s register and/or enters appointments on an automated system if needed.
- Executes any other tasks as assigned by the Supervisor/Manager.

**Qualifications (Academic, training, languages)**
- High School or Diploma in any stream is acceptable.
- Demonstrates pleasant personality and positive attitude all times.
- Well-groomed and organized.
- Capable of operating office machines and computer when needed.
- Excellent communication skills.
- Basic computer skills.

**Work Experience**
- 1-2 years of office support experience in a similar role in any industry would be an advantage.
- Capable of comprehending and classifying documents needed for required tasks.
- Ability to understand assignments and plan tasks according to priorities and logical order.
- Demonstrates the ability to operate office machines and equipment independently.
- Cooperative team player; possesses good organizing and time management skills.
- Stays up-to-date with required information and/or changes within the company including names of departments and personnel and their offices locations.
- Multi-task oriented with high attention to details.
- Dependable, self-motivated, displays energy and enthusiasm.
- Ability to use a interpersonal relations to execute tasks and build trust in his/her performance.
- Demonstrates the ability to contribute and successfully deliver against set KPIs.

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