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2 months ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**職務編號** 23204250
**工作類別** Rooms & Guest Services Operations
**地點** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates 在地圖中查看
**工作編制** Full-Time
**身處外地？** N
**願意海外赴任？** N
**職位類型 管理** Non-Management
**職位概述**

迎接並陪同客人前往客房。開門並協助客人/訪客出入酒店。告知客人酒店的設施、服務和營業時間，以及當地景點和活動。確定並向客人解釋客房設施（例如，客房鑰匙的使用、迷你吧、冷飲和自動售貨區、客房內保險箱、代客洗衣服務）。將客人行李運至/離客房和/或指定的行李區。協助行李存放和取回。協助客人/訪客進出車輛，包括協助客人裝卸行李。為客人提供路線指示。為客人/訪客安排交通工具（如計程車、班車），並根據需要記錄預約交通工具請求。向客人/訪客傳達停車程序。

遵守所有公司和安全政策及程序；報告任何維護問題、安全隱患、事故或傷害；完成安全培訓和認證。確保制服和個人儀表整潔而專業。維護專有資訊的機密性；保護公司資產。支援所有同事，並給予尊重和尊敬。支援團隊達成共同目標。遵守品質保證預期和標準。在沒有他人協助的情況下，移動、舉起、攜帶、推動、拉動和放置重量不超過 50 磅的物體。協助移動、舉起、攜帶和放置重量超過 75 磅的物體。在較長一段時間內或整個工作班次中保持站立、就坐或行走。以回應工作情況所需的速度行動（如跑步、步行、慢跑）。閱讀和目測驗證各種格式的資訊（如附屬細則）。雙手上舉過頭或下伸過膝，包括屈膝、扭身、拉伸和彎腰。在傾斜、不平整或光滑的表面和臺階上活動。上下樓梯和/或服務坡道。根據公司的標準，歡迎和答謝所有客人。使用清晰、專業的語言與他人交談，並以適當的禮儀接聽電話。對酒店區域的不速之客保持警惕。履行主管要求的其他合理的工作職責。
- Marriott International 是履行平等工作機會的僱主。我們深信應招聘多元化員工並秉持包容、以人為本的文化。我們致力於不歧視任何受到保障的群體，例如殘障和退伍軍人身分，或是任何其他適行法律所涵蓋的任何其他群體。_

W 酒店以「點燃好奇，拓展無邊」為使命。我們崇尚體驗精彩生活、接納新鮮事物和保持開放心態。每張陌生面孔和每次新奇體驗都是我們不斷向前的靈感來源。緊跟潮流的態度和敢於嘗試的精神是我們的精髓所在，也是我們重新定義全球奢華飯店標杆的原動力。「隨時／隨需」文化和服務理念鼓勵我們滿腔熱情地服務每一位賓客。如果您擁有獨到眼光和創新精神，也憧憬未來的無限可能性，歡迎加入 W 酒店，展現您的過人天賦。加入 W 酒店，便是加入萬豪國際集團的非凡品牌組合。從**這裡**揚帆啟程，發揮個人價值，**追求**人生目標，**加入**卓越國際團隊，**展現**真我風采。

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