Quality Manager

3 weeks ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23193221

**Job Category** Procurement, Purchasing, and Quality Assurance

**Location** La Ville Hotel & Suites CITY WALK Dubai Autograph Collection, Al Multaqa Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Quality Assurance Goals**
- Coaches managers on adopting the Total Quality Management leadership style.
- Conducts monthly audit to ensure compliance with company and brand standards
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Directs property quality efforts to address critical customer requirements.
- Assists with regional and/or company-wide implementation of company best practices.
- Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.

**Managing Quality Tools**
- Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.
- Uses data collection methods to compile, display, track, and analyze defect trends.
- Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
- Analyzes issues and identifies trends.

**Managing the Guest Experience**
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Models service behaviors that meet or exceed guest expectations.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Quality Manager

    3 days ago

    Dubai, United Arab Emirates Wood PLC Full time

    Wood in UAE is looking to hire an experienced Quality Manager to join the team on a major oil and gas project based in Dubai, UAE. Job Objective Key Responsibilities and duties - Management of all aspects of quality across assigned business areas, etc. including the supervision of - assigned quality resources - Promote the awareness of quality management...

  • Quality Manager

    3 days ago

    Dubai, United Arab Emirates NMC Healthcare Full time

    The role of the Quality Manager is to undertake the following overall responsibilities: - Ensure that processes needed for the Quality Management System (QMS) are established, implemented, and maintained in all CosmeSurge units. - Report to the CS Management and Corporate Quality team on the performance of the QMS and any need for improvement. - Ensure the...

  • Quality Manager

    2 weeks ago

    Dubai, United Arab Emirates Jobot Full time

    Job DetailsJob DetailsWe are seeking a dynamic and experienced Permanent Quality Manager to join our thriving engineering company. This is an amazing opportunity to work with a team of talented professionals and lead our Quality Management department. The ideal candidate will have a minimum of three years of relevant experience in the Engineering industry,...

  • Quality Manager

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Georgia-Pacific LLC Full time

    RoleGeorgia-Pacific’s Dudley Structural Panels plant is hiring an experienced Quality Manager to join our team. Being a member of the plant leadership team, the Quality Manager reports to the facility Operations Manager. They work together with operations to meet the facilities production goals focused on ensuring the site produces excellent Quality first...

  • Quality Manager

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Mace Full time

    Your Responsibilities Will IncludeManaging and leading a team for quality on-site and reviewing all aspects of contract deliverables from the procurement stage to handover. A positive individual with a proactive attitude you will be expected to work collaboratively with all stakeholders and generate efficient, effective, and simple ways of working that can...

  • Quality Manager

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Georgia-Pacific LLC Full time

    Role Georgia-Pacific’s Dudley Structural Panels plant is hiring an experienced Quality Manager to join our team. Being a member of the plant leadership team, the Quality Manager reports to the facility Operations Manager. They work together with operations to meet the facilities production goals focused on ensuring the site produces excellent Quality first...

  • Quality Manager

    2 weeks ago

    Dubai, United Arab Emirates Georgia-Pacific LLC Full time

    RoleGeorgia-Pacific’s Dudley Structural Panels plant is hiring an experienced Quality Manager to join our team. Being a member of the plant leadership team, the Quality Manager reports to the facility Operations Manager. They work together with operations to meet the facilities production goals focused on ensuring the site produces excellent Quality...

  • Quality Manager

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Mace Full time

    Your Responsibilities Will Include Managing and leading a team for quality on-site and reviewing all aspects of contract deliverables from the procurement stage to handover. A positive individual with a proactive attitude you will be expected to work collaboratively with all stakeholders and generate efficient, effective, and simple ways of working that...

  • Quality Manager

    Found in: Talent AE A C2 - 2 weeks ago

    Dubai, United Arab Emirates Jobot Full time

    JobDetailsJobDetailsWe are seeking a dynamic andexperienced Permanent Quality Manager to join our thrivingengineering company. This is an amazing opportunity to work with ateam of talented professionals and lead our Quality Managementdepartment. The ideal candidate will have a minimum of three yearsof relevant experience in the Engineering industry,...

  • Quality Manager

    4 days ago

    Dubai, United Arab Emirates OceanAir Travels Full time

    Develop, implement, and manage processes to ensure that operations performance meets customer satisfaction. - Communicate quality standards and parameters to the Quality team, operational team, and other related staff. - Responsible for watching, monitoring the company page ranking on a daily basis, analysis of customer reviews and feedback and implementing...

  • Quality Manager

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Devjoin Full time

    Organization: Dr. Sulaiman Habib HospitalLocation: Dubai5 Years of experience as a quality manager in hospitalsHigher professional qualifications in health care management and quality managementMust have experience in the standards, and measurements elements in JCI#J-18808-Ljbffr

  • Quality Manager

    Found in: Talent AE 2A C2 - 3 weeks ago

    Dubai, United Arab Emirates Black Pearl Consult Full time

    The job posting is outdated and position may be filledCollaborate with an organization's purchasing manager to ensure raw materials from external suppliers meet quality requirementsSet and enforce standards for health and safety during work operationsCarry out research to identify ways to reduce waste and maximize resourcesEnsure manufacturing processes are...

  • Quality Manager

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Black Pearl Consult Full time

    The job posting is outdated and position may be filledCollaborate with an organization's purchasing manager to ensure raw materials from external suppliers meet quality requirementsSet and enforce standards for health and safety during work operationsCarry out research to identify ways to reduce waste and maximize resourcesEnsure manufacturing processes are...

  • Quality Manager

    Found in: Talent AE 2A C2 - 3 weeks ago

    Dubai, United Arab Emirates Devjoin Full time

    Organization: Dr. Sulaiman Habib HospitalLocation: Dubai5 Years of experience as a quality manager in hospitalsHigher professional qualifications in health care management and quality managementMust have experience in the standards, and measurements elements in JCI#J-18808-Ljbffr

  • Quality Manager

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Devjoin Full time

    Organization:  Dr. Sulaiman Habib Hospital  Location:  Dubai 5 Years of experience as a quality manager in hospitals  Higher professional qualifications in health care management and quality management  Must have experience in the standards, and measurements elements in JCI #J-18808-Ljbffr

  • Quality Manager

    Found in: beBee S AE - 4 weeks ago

    Dubai, United Arab Emirates Wood Plc Full time

    Overview / Responsibilities: Wood is currently looking for a Quality Manager to join our team in Dubai, UAE. Please note that at this stage, applications for this role are invited as an Expression of Interest (EOI) whilst opportunities are being fully determined. To ensure that Company, deliver a quality service that achieves the requirements...

  • Quality Manager

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Black Pearl Consult Full time

    The job posting is outdated and position may be filled Collaborate with an organization's purchasing manager to ensure raw materials from external suppliers meet quality requirements Set and enforce standards for health and safety during work operations Carry out research to identify ways to reduce waste and maximize resources Ensure manufacturing...

  • Quality Manager

    Found in: Talent AE A C2 - 2 weeks ago

    Dubai, United Arab Emirates Georgia-Pacific LLC Full time

    RoleGeorgia-Pacific’sDudley Structural Panels plant is hiring an experienced QualityManager to join our team. Being a member of the plant leadershipteam, the Quality Manager reports to the facility OperationsManager. They work together with operations to meet the facilitiesproduction goals focused on ensuring the site produces excellentQuality first time...

  • Quality Manager

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Jumeirah Group Dubai Full time

    The job posting is outdated and position may be filled Understanding customer expectations of and needs from a product. Developing quality control processes. Designing product specifications. Ensuring products are designed with adherence to legal and safety standards. Supervising staff and monitoring production standards. Examining the quality of raw...

  • Quality Manager

    2 weeks ago

    Dubai, United Arab Emirates Careers International Full time

    Implement the Product Compliance, Quality guidelines, as per Corporate/Brand Framework and ensure easy retailing and quality product availability across all retailing territories of the concept.To play major role in developing QMS & GTM modules and implement the same across business.Work with central sustainability team to develop the group sustainability...