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Customer Service Representative

1 month ago

Dubai, United Arab Emirates Sky View Real Estate Brokers Full time

Sky View Real Estate is looking for a Tele-sales executive. To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

**Responsibilities**:

- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

**Requirements**:

- High school diploma or GED.
- Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
- Proven experience working as a telesales executive.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
- **Real Estate telesales experience preferred.**:

- **Salary plus commission role.**

**Job Types**: Full-time, Permanent

**Salary**: AED3,000.00 - AED3,500.00 per month

Application Question(s):

- Do you have Telesales experience?
- Do you have real estate telesales experience?
- How you will rate your english communication level on the level 1 to 10, 10 being highest

**Experience**:

- telemarketer: 1 year (preferred)