Product Manager

3 weeks ago

Abu Dhabi, United Arab Emirates Injazat Full time

Overview:
**The opportunity**

The Product Manager oversees a team of product specialists, ensuring a deep understanding of the product and its features. They play a key role in product training, development, and support, aiming to enhance the team's expertise and product knowledge. Additionally, they collaborate with other departments to align strategies and contribute to the overall success of the product.

Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and managed services expertise to enable national-scale program deployments across industries.

**Objectives of this role**
- Develop and maintain a highly knowledgeable and skilled team of product specialists through continuous training and development programs.
- Ensure that the team has a deep understanding of the product's features, functionalities, and benefits to effectively communicate and support customers.
- Drive the team to provide exceptional customer support by promptly addressing product-related inquiries, issues, and ensuring customer satisfaction.
- Foster collaboration with other departments, such as marketing and sales, to align strategies and ensure cohesive efforts towards promoting and improving the product.
- Establish and monitor key performance indicators (KPIs) to track the team's productivity, customer satisfaction, and overall contribution to the success of the product.

**Responsibilities**:

- Provide effective leadership to a team of product specialists, guiding and motivating them to achieve individual and collective goals.
- Design and implement training programs to enhance the team's product knowledge, ensuring they stay informed about updates, features, and industry trends.
- Oversee the team's interactions with customers, ensuring prompt and accurate responses to inquiries, providing product demonstrations, and addressing any concerns.
- Collaborate with other departments, such as marketing and sales, to align strategies, share insights, and contribute to the overall success of the product in the market.
- Establish and monitor performance metrics, conducting regular assessments to evaluate the team's effectiveness, identify areas for improvement, and drive continuous enhancement.
- ct as a liaison between customers and the product development team, conveying valuable insights and feedback to contribute to product improvement and innovation.

Qualifications:
**To qualify for the role you must have**
- Five or more years of selling experience in HPC (High-Performance Computing) solution,Data Enablement,AI Model Factory,Cognitive Services,Fine-Tunning & AI Platforms)
- Experience In-depth understanding of the AI and HPC industry and market in which the product operates.
- Ability to grasp complex technical details and translate them into customer solutions.
- Ability to develop and execute strategic sales plans
- Exceptional skills in leadership, time management, facilitation, and organization
- Experience in managing stakeholders
- Working knowledge of digital marketing
- Outstanding knowledge of change management principles and performance evaluation processes

**Ideally, you’ll also have**
- Bachelor’s degree (or equivalent) in Business, Marketing, Engineering, Computer Science, machine learning or a related field. Advanced degrees like an MBA can be beneficial but not always required.
- Strong understanding of AI and HPC technologies, including hardware (like GPUs, CPUs, and networking) and software (like machine learning frameworks, parallel computing, and data management solutions).
- Strong working knowledge of Salesforce CRM software.
- Experience in proposal writing.

**What we look for**

If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Core42 community.

**What working at Core42 offers**

**_ Culture:_** An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.

**_ Career:_** Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.

**_ Work-Life:_**_ _A hybrid work policy to strike the perfect balance between office and home.

**_ Rewards:_** A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.

**If you can confidently demonstrate that you meet the criteria above, please cont

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