Technical Lead Core Banking

3 days ago

Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank Full time

Technical Lead core Banking (Outsourced)

**Role : Technical Lead Core Banking Solutions**

**Location**: Abu Dhabi

**Role Purpose**:

- Ensures the implementation of the Business Plans using the best fit optimum technology, in conjunction with Project Managers, Technical Resources, and Business Resources and with Vendors in the agreed time frames.
- Implement short-gap or bespoke system for the continuity in Business Operations, where the vendor is not capable to provide appropriate solutions.

**Operational Excellence**:

- Manage the Incidents with the assistance of the System Analysts, Programmers to resolve them, convert them into known errors and design appropriate escalation procedures.
- Recommend applicable ITIL standards or other suitable standards for the IT Infrastructure in terms of, but not limited to, Operational Planning, Availability Planning, Change Control Planning etc.
- Ensures that availability and performance targets are met for all Core Systems and that optimum service levels are required.
- Assist department line manager during leaves.

Manage initiatives for Core Banking Solutions from performance and availability prospective.

**Others**:

- Execute the ad-hoc instructions or provide flexibility within ethical and professional standards from line manager to achieve any exceptional business objectives, Internal IT Objectives related to ADIB group including international expansion

**Key Accountabilities of the role**

**Strategy and Operational Planning**

Actively participate and provide inputs for the operational plans.

Formulation of correct IT Project Plans with resource and necessary budget planning

**Project Execution**

Responsible for the preparations of Project Planning Documents, Scheduling, Resources Planning, Cost Estimating and Budgeting, RISK Management for the Vendor acquired Systems for E-Banking and Cards Department. Implement ITIL standards wherever applicable for the Software related issues.

**In-house Application Development**

Act as a design lead and procure accurate, unambiguous Business Requirements from the Business units and break them by WBS to assign the tasks to System Analyst/Programmers for delivery

**Operational Support**

Continuously monitor and enhance the technology, policies, and procedures of the supporting infrastructure to provide the optimum returns for the Stakeholders.

Ensures his team's completion of Progress Reports and other required documentation.

**Relationship Management**

Engage with Business units on periodic basis and act as single point of contact (SPOC) for IT Requirement handling. Address business escalations by working with internal stakeholders and vendors. Have periodic meeting to discuss key strategic initiatives, product enhancements and road-map, provide information on new technology trends. Ensure that actions are assigned and completed as per agreed plan. Recommend new and innovative technology ideas to business that supports business growth and revenue.

**Business Continuity and System Availability**

Ensure conducting periodic system health check, Ensure DR documentation up to date, Ensure conducting periodic DR, contribute in the DR activity execution

**Application Vendor Management**

Ensure periodic Vendor meetings are held with proper MoM that covers discussion points, decision points and actions. Ensure that actions are assigned and completed as per agreed plan. He is responsible for managing RFP creation, Vendor identification, Vendor proposal evaluation, Contracting, Scope articulation, Vendor on-boarding, Vendor project management.

**Specialist Skills / Technical Knowledge Required for this role**:

- Excellent domain knowledge.
- Excellent knowledge of design.
- Development trends and methods.
- Technical/functional understanding of assigned portfolio.
- Logical thinking and problem-solving ability Conflict resolution
- Excellent Communication skill in both streams.
- Vendor management.
- Troubleshooting Skills
- Teamwork and performance ethics

Previous experience:
8 years' experience in IT environment with specialized experience in core banking system support.

Job ID 300002007718083

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