Housekeeping Supervisor

7 months ago


Dubai, United Arab Emirates Dubai Marine Beach Resort & Spa Full time

Job Description: We are seeking a detail-oriented and experienced Housekeeping Supervisor to join our team at Dubai Marine Beach Resort & Spa. As a Housekeeping Supervisor, you will be responsible for overseeing the cleanliness and maintenance of guest rooms, public areas, and back-of-house spaces. You will lead a team of housekeeping staff to ensure exceptional cleanliness standards and guest satisfaction.

**Responsibilities**:

- Supervise and coordinate the daily activities of the housekeeping staff, including room attendants, housemen, and laundry personnel.
- Conduct pre-shift meetings to communicate priorities, assign tasks, and provide instructions to the team.
- Inspect guest rooms and public areas regularly to ensure cleanliness, organization, and adherence to resort standards.
- Train new housekeeping staff on cleaning procedures, safety protocols, and guest service standards.
- Monitor inventory of cleaning supplies, linens, and amenities, and submit timely requisitions as needed.
- Coordinate with the front desk and maintenance department to prioritize guest requests and resolve any maintenance issues.
- Collaborate with the Laundry Department to ensure an adequate supply of clean linens for guest rooms and public areas.
- Maintain a clean and organized housekeeping office, including proper documentation and filing systems.
- Respond promptly to guest inquiries, requests, and complaints, taking appropriate action to resolve issues and ensure guest satisfaction.
- Conduct performance evaluations for housekeeping staff, provide feedback, and identify areas for training and development.
- Ensure compliance with health and safety regulations, including proper handling and storage of cleaning chemicals.
- Uphold the resort's sustainability initiatives by promoting energy conservation and responsible waste management practices.

Qualifications:

- Previous experience as a Housekeeping Supervisor or a similar role in a resort or hotel setting is preferred.
- Strong leadership and supervisory skills, with the ability to motivate and inspire a team.
- Excellent attention to detail and organizational skills.
- Knowledge of proper cleaning techniques, equipment, and supplies.
- Familiarity with health and safety regulations in the hospitality industry.
- Ability to prioritize and multitask in a fast-paced environment.
- Strong communication and interpersonal skills.
- Proficiency in using computer systems and housekeeping management software.

Availability to work flexible hours, including weekends and holidays.

**Salary**: AED1,200.00 - AED1,800.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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