Medical Receptionist

**Job Title**:Medical Receptionist

**Company**:Advanced Care Medical Center

**Requirements**:

- Greeting patients both in courteous and professional manner.
- Schedule and manage appointments using electronic systems or appointment books.
- Answer phone calls, respond to inquiries, and direct calls to the appropriate staff members.
- Register new patients, collect necessary information, and verify insurance details.
- Maintain patient records, ensuring accuracy and confidentiality.
- Process billing and handle payments, including co-payments and outstanding balances.
- Coordinate with medical staff to ensure smooth patient flow and address any scheduling conflicts.
- Assist with administrative tasks such as filing, scanning, and sorting documents.
- Maintain cleanliness and organization of the reception area.
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

**Experience**:

- Previous experience in Medical receptionist role preferred.
- Excellent communication and interpersonal skills.
- Proficiency in using office software and electronic health record (EHR) systems.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Ability to handle sensitive information with confidentiality and professionalism.
- Customer service-oriented attitude and ability to remain calm under pressure.

**Location**:
Jebel Ali, Dubai

**Language**:

- Malayalam (required)
- English (required)
- Hindi (required)

**Salary**:
AED 2500-AED 3000

**Salary**: AED2,500.00 - AED3,000.00 per month

**Experience**:

- Medical Receptionist: 1 year (required)

**Language**:

- English, Hindi & Malayalam (required)