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Travel Consultant
5 months ago
**Job Summary**:
**Key Responsibilities**:
- **Client Consultation**: Meet with clients to understand their travel needs, preferences, and budget to create personalized travel itineraries.
- **Booking and Reservations**: Coordinate and book flights, accommodations, car rentals, tours, and other travel-related services.
- **Customer Service**: Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring satisfaction throughout the booking process.
- **Travel Advising**: Offer expert advice on destinations, travel requirements (e.g., visas, vaccinations), and travel insurance.
- **Sales and Promotion**: Upsell travel packages, tours, and other services to maximize revenue while meeting clients' needs.
- **Administrative Tasks**: Maintain accurate records of bookings, payments, and client communications; manage travel documents and itineraries.
- **Market Research**: Stay updated on travel trends, destination information, and competitive offerings to provide clients with the best options.
- **Problem Solving**: Handle any travel-related issues or emergencies, such as cancellations or delays, and provide alternative solutions.
**Qualifications**:
- **Education**: High school diploma or equivalent; a degree in travel, tourism, hospitality, or a related field is a plus.
- **Experience**: Previous experience as a Travel Consultant or in a similar role in the travel industry in UAE or home country.
- **Skills**:
- Strong knowledge of travel booking systems and software (e.g., Amadeus, Sabre, Galileo).
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Sales-oriented with a customer-first attitude.
- Proficiency in MS Office Suite.
- **Certifications**: Travel certifications, IATA (e.g., Certified Travel Associate, Travel Counselor Certification) are advantageous.
Pay: AED2,500.00 - AED3,000.00 per month