Spa Supervisor

3 days ago


Dubai, United Arab Emirates En Vogue Beauty & Medical Center Full time

Job Description:
Responsible for managing the spa team. A Spa Supervisor would also be required to achieve sales targets and manage customer feedback. You will be responsible for performing the following tasks to the highest standards:

- Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with company standards
- Ensure client experience is proficient including bookings and payments.
- Interact and communicate effectively with clients,team members and the management team.
- Ensure the team works to meet department sales targets and ensure that sales are recorded accurately.
- Ensure health and safety are complied.
- Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services.
**Requirements**:

- Experience working in the spa industry
- Relevant qualifications for the role
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Can join immediately


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