Logistics Manager

4 months ago


Sharjah, United Arab Emirates BABYGROW FZC Full time

**Job Summary**: The Logistics Manager will oversee all logistics operations, including online orders, import/export, warehouse management, and local distribution. This role requires a highly systematic and professional individual committed to achieving zero-error logistics operations. The manager will lead a team of over 10 logistics professionals and 30 warehouse staff, ensuring proper shipment handling and compliance with MENA region regulations.

**Key Responsibilities**:

- **Logistics Operations Management**:

- Oversee and manage the logistics process for online orders, import/export, and local distribution.
- Ensure accurate and timely fulfilment of all online orders.
- Develop and implement strategies to streamline logistics operations and minimize errors.
- **Warehouse Management**:

- Supervise the warehouse team to ensure efficient operations, including inventory control and order fulfilment.
- Maintain optimal stock levels and oversee regular stock audits.
- Implement and monitor warehouse safety protocols.
- **Team Leadership**:

- Lead, mentor, and manage a team of 10+ logistics professionals and 30 warehouse staff.
- Conduct regular team meetings and training sessions to ensure high performance and adherence to company standards.
- Foster a culture of teamwork, accountability, and continuous improvement.
- **Import/Export Compliance**:

- Ensure compliance with all import/export regulations and documentation requirements.
- Coordinate with customs authorities and freight forwarders to ensure smooth and timely clearance of goods.
- **Local Distribution**:

- Oversee local distribution operations to ensure timely and accurate delivery of products to customers.
- Develop and manage relationships with local transportation providers.
- **Regulatory Knowledge**:

- Stay updated with the latest rules and regulations pertaining to logistics and distribution in the MENA region.
- Ensure all logistics activities comply with local laws and regulations.
- **Performance Monitoring**:

- Monitor key performance indicators (KPIs) to measure and improve logistics efficiency.
- Implement corrective actions to address any deviations from performance standards.
- **Customer Satisfaction**:

- Ensure high levels of customer satisfaction by delivering products on time and in excellent condition.
- Address and resolve any logistics-related customer complaints promptly.

**Qualifications**:

- **Education**: Bachelor’s degree in Logistics, Supply Chain Management, or Business Administration.
- **Experience**: Minimum of 5 years of experience in logistics management, with a strong background in online order fulfilment, import/export, and warehouse management.
- **Skills**: Strong knowledge of MENA region logistics regulations, excellent leadership abilities, and a track record of achieving zero-error logistics operations. Strong knowledge of process implementation and SOP’s.

Pay: AED8,000.00 - AED10,000.00 per month


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