Training & Quality Supervisor

3 days ago


Abu Dhabi, United Arab Emirates Rosewood Hotels & Resorts Full time

**Job Description**:
**OVERVIEW/BASIC FUNCTION**:
Rosewood Abu Dhabi's Talent & Culture Department is expanding The Training & Quality Supervisor is responsible for monitoring, evaluating and documenting Rosewood Abu Dhabi training activities. Assist the Talent Development Executive in ensuring that all training and development standards are met. Collaborate with supervisors and managers to create schedules for training materials, produce training document drafts, make backups and check training materials.

**OSHAD RESPONSIBILITIES**:
While at work, (and while on work premises) an associate shall:

- Take reasonable care of their own health and safety.
- Take reasonable care of the health and safety of a person and the workplace, that may be affected by their acts or omission at work;
- Cooperate with full compliance with Hotel’s developed OSHMS policies, OSHMS procedures & operational works instruction in order to protect the health and safety of the people.
- Report to immediate supervisor any situation which they have reason to believe could present a hazards and which they cannot themselves correct;
- Report all OSH incidents and work related injuries; and
- Not intentionally or recklessly interfere with or misuse anything provided (e.g. Equipment & machineries, PPE, etc.) at the Hotel’s workplace in the interest of health, safety, welfare or protection or management of the workplace.
- Participate in conduct of OSH related planning and implementation in order to achieve the Hotel’s OSH objectives, targets & program.
- Attend all training arranged by Hygiene, Health & Safety Manager such as OSH training, safety Induction, on the job training, tool box talks, etc.

**ACCOUNTABILITY**:

- Held accountable and committed whatever it takes to comply with the company’s OSHMS Policies, OSHMS Procedure, & Operational Works Instruction and any other relevant legislation applies within the organization.
- Held accountable to take care of his own health and safety, other person in the workplace that may be affected by their acts or omission at work.
- To report to his supervisor or respective Manager.

**QUALIFICATIONS**:

- Experience: Minimum one year as a hospitality Trainer and / or administrative assistant within the Training Department in a Luxury Hotel environment. Previous operational experience also desirable.
- Education: Bachelor's degree in hospitality, hotel management, Human Resources or a relevant field of work or an equivalent combination of education and work-related experience.
- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a associate’s needs; work cohesively with associates as part of a team; work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data.
- Technical Skills: Proficiency with Microsoft Office products, with advanced PowerPoint knowledge. Excellent public speaking and presentation skills. Creative and graphic design ability for presentation development and enhancement.
- Language: Required to speak, read and write English perfectly. Fluency in other languages preferred.
- Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
- License & Certifications: Train the Trainer Certificate a plus.


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