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Travel Agent

1 month ago

Dubai, United Arab Emirates Spark Limo Tourism Full time

**Key Responsibilities:Chauffeur Service Arrangements**:

- Coordinate luxury and standard chauffeur services for hotel guests and corporate clients.
- Manage bookings for airport transfers, intercity travel, and custom transportation needs.
- Liaise with chauffeurs to ensure punctuality, professionalism, and customer satisfaction.
- Monitor fleet availability and optimize scheduling to meet client demands efficiently.

**Entertainment Ticket Sales**:

- Promote and sell tickets to UAE attractions, events, and experiences, including theme parks, desert safaris, and cultural tours.
- Provide tailored recommendations based on guest preferences and schedules.
- Build and maintain relationships with ticket vendors and attraction partners.

**Hotel Travel Desk Management**:

- Offer comprehensive travel solutions and concierge services to hotel guests.
- Assist with reservations, bookings, and itinerary planning for tours and attractions.
- Address guest inquiries and resolve issues to ensure a seamless travel experience.

**Marketing and Business Development**:

- Develop marketing strategies to increase bookings for chauffeur services and entertainment tickets.
- Build relationships with hotels, travel agencies, and corporate partners to expand the client base.
- Collaborate with the marketing team to run campaigns and promotions for UAE attractions.

**Administrative and Reporting**:

- Maintain accurate records of bookings, payments, and client communications.
- Generate reports on sales performance and client feedback to identify growth opportunities.
- Ensure compliance with company policies and local regulations.

**Qualifications and Skills**:

- **Education**: Bachelor’s degree in Tourism, Hospitality, or a related field.
- **Experience**: Minimum 1-2 years in tourism, travel desk, or customer service roles, preferably in the UAE.
- **Communication Skills**: Excellent spoken and written English; knowledge of other languages is a plus.
- **Customer Service**: Strong interpersonal skills with a commitment to exceeding customer expectations.
- **Technical Proficiency**: Familiarity with booking systems, Microsoft Office, and CRM tools.
- **Sales and Marketing**: Proven ability to upsell and market services effectively through digital and direct channels.
- **Organizational Skills**: Ability to manage multiple tasks efficiently while maintaining attention to detail.

**What We Offer**:

- Competitive salary with incentives based on performance.
- Professional growth opportunities in the tourism and hospitality industry.
- A supportive and collaborative work environment.

**Job Types**: Full-time, Permanent

Pay: AED2,500.00 - AED4,000.00 per month