Room Attendant

23 hours ago


Abu Dhabi, United Arab Emirates Spot On Sp. z o.o Full time

To clean and service guest rooms and public areas as per hotel standards. To ensure guest satisfaction at all times.

**Responsibilities**:
***
1. Prepares the Housekeeping trolley by getting guest supplies and equipment according to the Housekeeping standards.

2. Completes all assigned daily room cleaning as per Housekeeping standards.

3. Completes evening turndown service as required and as per Housekeeping standards.

4. Checks all operating equipment to ensure it is kept in a good working order. Reports any maintenance issues to the Supervisor/Housekeeping office.

5. Protects all guests’ personal items within the room by handling carefully. Reports to a Supervisor any valuable items kept within a guest’s room.

6. Reports any lost and found items and ensures the same is logged and secured through the Housekeeping office.

7. Interacts with guests when in contact.

8. Completes the daily reports.

9. Demonstrates the 12-Service Excellence Basics.

10. Keeps updated with new products in the market.

**HR Responsibilities**:
***
11. Attends all hotel trainings as required.

12. Adheres to all HR and hotel policies and procedures.

13. Continually strives to improve self; knowledge and skills.

**Financial Responsibilities**:
***
14. Strictly monitors and controls guest supplies.

15. Actively participates in energy saving and recycling initiatives.

**General Responsibilities**:
***
16. Attends all departmental meetings as required.

17. Ensure that the appropriate standards of conduct, dress, hygiene, uniform and appearance are maintained at all times.

18. Actively participates in all EHSMS requirements.

19. To carry out any additional tasks and projects as requested by the Executive Housekeeper. 20. Strictly adheres to the hotel’s Policy on Confidentiality and Ethics.

Job Requirements

**Competencies & Skills**
***
**Essential**
***
Ethics/Integrity

Guest Focus

Dependability

Adaptability/Flexibility

**Desirable/Preferable**
***
Impact & Influence

Learning and Continuous Development

Communication Skills

Decision Making

**Personality Traits**
***
**Essential**
***
Confident

Energetic

Outgoing & Friendly

**Desirable/Preferable**
***
Patient & Kind

Sense of Humour

Self Motivated

**Knowledge & Language**
***
**Essential**
***
Basic Working Knowledge of Cleaning Equipments

Basic Working Knowledge of Housekeeping Standards and Procedures

Basic Spoken and Written English

**Desirable/Preferable**
***
Good Working Knowledge of Cleaning Equipments

Good Working Knowledge of Housekeeping Standards and Procedures

Intermediate Spoken and Written English

**Education**
***
**Essential**
***
High School Graduate

**Desirable/Preferable**
***
Industry Based Certifications

**Experience**
***
**Essential**
***
Minimum of 1-Year Experience in a Similar Capacity Within 3 or 4 Star Hotels

**Desirable/Preferable**
***
Minimum of 1-Year Experience in a Similar Capacity Within 5 Star Hotels

Travel

Date Needed By

1/2/2018

of Hires Needed

1


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