Customer Service Representative(Female Only
2 weeks ago
We are looking for a dynamic, smart, and hardworking Case Processing Officer who can join us immediately at our Dubai Branch.
- Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly. **You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government.**
- Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
- Update all fee quotes and any information required by clients. **Update the process to their Clients on a regular basis**
- Maintain strong working relationships with all clients and colleagues.
- Be able to help the client for documentation required.
- You must take full responsibility of all operations, remaining up to date with any changes to legislation.
- Offer information pertaining to immigration rules, helping clients to obtain visa approvals, conducting surveillance of submitted documents, and handling other related issues
- Prepare and file all the supporting documents required for obtaining permanent residence visa towards Canada, UK, Poland, etc.
- Must ensure that all of the information provided by the client is accurate and correct, while preparing and checking all legal documents.
- Be responsible for all aspects and stages of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service.
- Would be responsible for filing & processing of PR-TR Visas cases. Skills and requirements**:Excellent problem-solving and customer service skills.**
- Excellent spoken English is a must/ confident/energetic and result oriented
- Thorough knowledge of Immigration Visa Processing for Canada, Australia, NZ, USA, UK and EUROPE
- Can manage client query.
- Must have experience in Case Filing, Lodging Visa Application, Tracking the progress & process of Investor Visas, PR TR & Student visas for different countries.
**Job Types**: Full-time, Permanent
**Salary**: From AED2,500.00 per month
Application Question(s):
- are you male or female?
**Experience**:
- customer service: 1 year (required)
**Language**:
- arabic (required)
- hindi/urdu (required)
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