Sales Coordinator
5 months ago
**Responsibilities**:
1. **Order Processing and Management**:
- Receive and process sales orders from clients, ensuring accuracy and completeness of information.
- Coordinate with suppliers and logistics partners to arrange timely delivery of products to customers.
- Track order status, resolve any issues or discrepancies, and provide updates to clients as needed.
**2. Sales Support and Coordination**:
- Assist the sales team in preparing quotations, proposals, and sales presentations for clients.
- Respond to inquiries from clients regarding product availability, pricing, and delivery schedules.
- Coordinate sales meetings, appointments, and travel arrangements for sales representatives.
3. **Customer Relationship Management**:
- Build and maintain positive relationships with clients by providing exceptional service and support.
- Address client inquiries, concerns, and requests in a timely and professional manner.
- Follow up with clients to ensure satisfaction, gather feedback, and identify opportunities for upselling or cross-selling.
**4. Documentation and Record Keeping**:
- Maintain accurate and up-to-date records of sales transactions, contracts, and client communications.
- Prepare sales reports, performance metrics, and analysis for management review.
- Ensure compliance with company policies, procedures, and regulatory requirements.
**5. Inventory Management and Stock Control**:
- Monitor inventory levels and stock movements to ensure adequate supply to meet customer demand.
- Coordinate with warehouse or procurement teams to replenish stock as needed and avoid stockouts.
- Conduct periodic stock checks and reconcile inventory discrepancies.
6. **Communication and Coordination**:
- Serve as a central point of contact for internal departments, sales team members, clients, and suppliers.
- Communicate effectively with all stakeholders to ensure alignment of expectations and timely resolution of issues.
- Collaborate with cross-functional teams to address customer needs and achieve sales targets.
**7. Sales Administration and Reporting**:
- Assist in preparing sales forecasts, budgets, and sales performance reports.
- Compile data, analyze trends, and identify opportunities for process improvement or revenue growth.
- Support sales management in developing strategies, initiatives, and promotional campaigns.
**Language**:
- Arabic (preferred)
Ability to Commute:
- Abu Dhabi (required)
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