Part -time Courier

3 weeks ago


Abu Dhabi, United Arab Emirates Fedex AMEA Full time

If you have a passion to deliver a 'Premium' customer service experience and the dedication to go the 'Extra Last Mile', we would love to hear from you.

We are looking for a Part-Time courier who is young, energetic, reliable and physically fit to support us delivering premium packages and supporting our operations team to meet and exceed customer expectations. You will be part of a multi-national, multi-cultural, diverse and talented team to learn from and share your own expertise.

Valid UAE manual Driving license and Abu Dhabi area knowledge is required/preferred. This position is also eligible for overtime as per FedEx policy.

This is a Part-Time Position where you will be scheduled for a 24-hour work week on a rotating schedule. You will be required to work on weekends, public holidays and on adhoc shuttling between FedEx sorting locations and airport hubs in addition to certain area coverage.

Your main duties include but are not limited to:
Pickup/transport/deliver supplies, mail, materials, paper records and equipment on a daily basis and distribute to appropriate locations.
Respond to and update your supervisor and dispatcher of all problems, new issues and ideas for change.
Utilize appropriate telephone skills and etiquette, responding to customers or internally.
Provide professional & efficient services relating to the delivery & pick-up (by vehicle) of customer packages whilst ensuring that all FedEx & legal requirements relating to the safe & secure movement of packages are met. Perform all activities without compromising safe working/driving practices.
Performs physical loading/unloading of trucks/containers & sortation of documents &/or boxes, ensuring accurate completion within defined timeframes.
Ensure the ongoing security of the vehicle & packages by taking all reasonable precautions & following defined safety & security procedures.

If you have a passion to deliver a 'Premium' customer service experience and the dedication to go the 'Extra Last Mile', we would love to hear from you.

We are looking for a Part-Time courier who is young, energetic, reliable and physically fit to support us delivering premium packages and supporting our operations team to meet and exceed customer expectations. You will be part of a multi-national, multi-cultural, diverse and talented team to learn from and share your own expertise.

Valid UAE manual Driving license and Abu Dhabi area knowledge is required/preferred. This position is also eligible for overtime as per FedEx policy.

This is a Part-Time Position where you will be scheduled for a 24-hour work week on a rotating schedule. You will be required to work on weekends, public holidays and on adhoc shuttling between FedEx sorting locations and airport hubs in addition to certain area coverage.

**Grade: 4**

Responsible for the completion of operational processes at station and hub locations which may include ramp and sort operations, courier and dispatch operations. Ensures processes are completed safely and in a timely fashion.

Provides professional & efficient services relating to the delivery & pick-up (by vehicle) of customer packages whilst ensuring that all FedEx & legal requirements relating to the safe & secure movement of packages are met. Performs all activities without compromising safe working/driving practices.

Performs physical loading/unloading of trucks/containers & sortation of documents &/or boxes, ensuring accurate completion within defined timeframes.

Performs defined pre & post trip vehicle checks including ensuring adequate levels of supplies and completing accurate & timely Vehicle Inspection Report documentation. Ensures the ongoing security of the vehicle & packages by taking all reasonable precautions & following defined safety & security procedures.

Sorts & loads documents & boxes in a logical flow to support optimal productivity on the delivery route. Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the route ‘coordinator’.

Optimizes results by effectively managing own time throughout the day; includes prioritizing the sequence of tasks &taking on additional responsibilities when possible.

Uses defined tools to perform accurate & timely scanning, recording & transferring of data for diverse types of performance tracking/compliance activities.

Ensures that all necessary documentation (delivery records, pick-up manifests, time cards etc) are completed accurately & audits customer documentation (AWB, customs paperwork, commercial invoice etc) to ensure it is accurate and complete. Compiles, files & processes paperwork in accordance with local procedures.

Delivers packages & processes exceptions (R.O.D.’s, incorrect addresses, customer closed etc) in the most logical order to achieve the different service commitments whilst ensuring that all standard procedures are followed & taking account of the customers needs.

Maximizes customer satisfaction & operational effi



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