Cabin Crew

2 months ago

Sharjah, United Arab Emirates Air Arabia Full time

**Date**:19 Sep 2024**Company**:Air Arabia PJSC (G9)**Location**:Sharjah, AE**Country**:AE**Important Information**

**Job Purpose**
- Acts as Air Arabia’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company’s adopted policies and procedures.

**Key Result Responsibilities**

**Conduct**:

- Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.

**Safety Measures**:

- Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
- Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
- Administers first aid to passengers where necessary.
- Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.

**Customer Service**:

- Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
- Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
- Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
- Contributes to maximizing on-board revenue and “Charity Cloud” program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
- Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.

**Crosschecking and Reports**:

- Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
- Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
- Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
- Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
- Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain.
- Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
- Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.

**Important Requirements**
- Age: Between 20 to 33 years
- Minimum Height: 160 cm (Female), 168 cm (Male)
- Weight: To be in proportion to Age and Height
- Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform
- Medically/ Physically fit to perform Cabin Crew duties
- Ability to swim with aid of a flotation device

**Qualifications (Academic, training, languages)**
- Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
- Training in First Aid, Safety and Emergency Procedures are an added value.
- Fit to fly, has good general health, no serious medical conditions or chronic diseases.
- Proficient in Microsoft Office.
- Language: Must be fluent in Written and Spoken English.

**Work Experience**
- Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
- Active cabin crew license is an advantage.
- Capable of working in shift pattern and for extended working hours.
- Shows high flexibility and adaptability to frequent changes and busy schedules.
- Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.

  • Cabin Crew Trainer

    6 months ago

    Sharjah, United Arab Emirates Dream Box Global Full time

    The Cabin Crew Trainer is responsible for conducting training sessions and developing training materials to ensure that cabin crew members are equipped with the necessary skills and knowledge to perform their duties safely and effectively. This role involves delivering instruction on safety procedures, emergency protocols, and customer service standards, as...

  • Cabin Crew

    3 months ago

    Sharjah, United Arab Emirates Air Arabia Full time

    **Date**:29 Jul 2024**Company**:Air Arabia PJSC (G9)**Location**:Sharjah, AE**Country**:AE**Job Purpose** - Acts as Air Arabia’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience. Provides excellent customer service to all passengers whilst...

  • Cabin Crew

    1 week ago

    Sharjah, United Arab Emirates Air Arabia Full time

    **Date**:11 Nov 2024**Company**:Air Arabia PJSC (G9)**Location**:Sharjah, AE**Country**:AE**Job Purpose** - Acts as Air Arabia’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience. Provides excellent customer service to all passengers whilst...

  • Cabin Crew

    2 months ago

    Sharjah, United Arab Emirates Air Arabia Full time

    **Date**:10 Sep 2024**Company**:Air Arabia PJSC (G9)**Location**:Sharjah, AE**Country**:AE**Special Note** **Job Purpose** - Acts as Air Arabia’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience. Provides excellent customer service to all...

  • Crew Controller

    5 months ago

    Sharjah, United Arab Emirates Air Arabia Full time

    Air Arabia is first and largest Low Cost Carrier (LCC) in Middle East and North Africa. We fly you to over 170 destinations spread across the Middle East, North Africa, Asia and Europe. We offer our passengers a journey which is efficient reliable and offer great value for money across our network. The millions of passengers who have chosen to fly with Air...

  • Load Master- Chinese Speaker

    5 months ago

    Sharjah, United Arab Emirates Infinium Associates Full time

    Synchronizes arrival and departure ground activities of the aircraft, by leading and briefing loading teams on the handling requirements and below-wing support activities, ensuring adherence to the company's SOPs. → Lead a team of handling agents → Ensures conformance to the international safety, quality and environmental management policies,...

  • Load Master

    5 months ago

    Sharjah, United Arab Emirates Aerotranscargo (ATC) Full time

    **Job Title**:Load Master** **Core Job Responsibilities**: - Synchronizes arrival and departure ground activities of the aircraft, by leading and briefing loading teams on the handling requirements and below-wing support activities, ensuring adherence to the company’s SOPs. - Lead a team of handling agents - Ensures conformance to the international...

  • Load Master Chinese National

    3 weeks ago

    Sharjah, Sharjah, United Arab Emirates Aerotranscargo ATC Full time

    Job Title: "Load Master Chinese National" Loading and Unloading OperationsThe Load Master is responsible for synchronizing arrival and departure ground activities of the aircraft, leading and briefing loading teams on handling requirements and below-wing support activities, ensuring adherence to the company's SOPs. Team LeadershipThe Load Master leads a...

  • Load Master Chinese National

    6 months ago

    Sharjah, United Arab Emirates Aerotranscargo ATC Full time

    Synchronizes arrival and departureground activities of the aircraft, by leading and briefing loadingteams on the handling requirements and below-wing supportactivities, ensuring adherence to the company’sSOPs.Lead a team of handlingagentsEnsures conformance to the internationalsafety, quality and environmental management policies, proceduresand controls to...

  • Cabin Crew

    5 months ago

    Sharjah, United Arab Emirates Air Arabia Egypt Full time

    Conducting pre-flight safetychecks and ensuring the plane isclean.Demonstrating safety and emergencymeasures, such as the use of oxygen masks, seat belts, and exitdoors.Offering information and support toensure the safety and comfort ofpassengers.Welcoming passengers, verifyingtheir tickets, and directing them to theirseats.Making and serving beverages and...

  • Load Master

    3 weeks ago

    Sharjah, Sharjah, United Arab Emirates Aerotranscargo ATC Full time

    Aircraft Handling SpecialistAerotranscargo ATC is seeking a highly skilled Load Master to join our team. As a Load Master, you will be responsible for ensuring the safe and efficient loading of cargo and passengers onto our aircraft.Key Responsibilities:Lead and brief loading teams on handling requirements and below-wing support activities.Ensure adherence...

  • Shift Manager

    2 months ago

    Sharjah, United Arab Emirates Air Arabia Full time

    Supports and deputizes the Manager– Base Maintenance and Workshops in leading a team ofengineers and technicians as per adopted procedures and in linewith regulatory requirements.Acts as the maincontact point for Stakeholders such as MCC, Development andPlanning Engineers, and Quality Assurance team in assimilating,delivering and following up on the day to...

  • Flight Assembly Duty Officer

    7 months ago

    Sharjah, United Arab Emirates Talent Pal Full time

    The Role This role will report to the Production Manager and will be responsible for the overall performance of our Flight Preparation and Assembly department. Key Responsibilities The Flight Assembly Officer plays an integral role within the business, this function is responsible for leading an efficient flight preparation and tray set department ensuring...

  • Flight Assembly Duty Officer

    5 months ago

    Sharjah, United Arab Emirates Alpha Group (Alpha Flight Services UAE) Full time

    The Role This role will report to the Production Manager and will be responsible for the overall performance of our Flight Preparation and Assembly department. Key Responsibilities The Flight Assembly Officer plays an integral role within the business, this function is responsible for leading an efficient flight preparation and tray set department ensuring...