Sales Associate

1 week ago

Dubai, United Arab Emirates Mena Trading Company Full time

The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.
- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
- Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests.
- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards.
- Handle cash register and transactions with the customers in an effective and accurate manner as required.
- Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.

**Qualifications, Experience, Knowledge**
- High School Degree
- Fluency in English
- Proficiency in MS office

**Competencies**
- Planning and Organizing
- Self - Development
- Communication Skills
- Cultural Awareness
- Customer Focus
- Initiative
- Teamwork

**Job Types**: Permanent, Full-time

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected salary?
- What is your nationality?

**Experience**:

- Sales Associate: 2 years (required)

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