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Operations Field Relations Manager

1 month ago

Umm alQuwain City, United Arab Emirates TMC General Contracting Full time

We are currently seeking a FIELD MANAGER who has extensive experience to join our team in Umm Al Quwain, UAE.

**Position: Operations Field Relations Manager**

TMC General Contracting is looking for an **Operations Field Relations Manager** to enhance client engagement and service performance across various job sites. This essential role is tailored for a strategic and proactive leader who excels in building strong client relationships while addressing the operational needs of our growing organization.

**Key Responsibilities**:

- **Client Engagement**:Serve as the primary spokesperson for TMC General Contracting, actively engaging with clients, consultants, and decision-makers to ensure their needs are met and expectations exceeded.
- **Client Engagement**:Serve as the primary spokesperson for TMC General Contracting, actively engaging with clients, consultants, and decision-makers to ensure their needs are met and expectations exceeded.
- **Standard Work Implementation**: Lead the execution of standard operating procedures to ensure consistency and quality across all job sites or TMC Projects
- **Client Engagement**:Serve as the primary spokesperson for TMC General Contracting, actively engaging with clients, consultants, and decision-makers to ensure their needs are met and expectations exceeded.

**Key Values**:

- Solution-Oriented: We value individuals who proactively identify problems and develop innovative solutions through their own initiative.
- Reliable: Commitment to excellence is key; we expect prompt responses to messages and tasks, and follow-through on commitments.
- Excellent Communication Skills: Proficiency in various communication channels is crucial for effective client engagement.
- Punctual: We value timeliness and are looking for someone who is willing to work in the northern emirates.
- Work Ethic: Achieving outstanding results for our clients requires dedication; we seek individuals who naturally put in the effort to excel.

**Qualifications**:

- 5-7 years proven experience in operations management, preferably in a contracting or construction environment.
- Strong leadership skills with the ability to motivate and develop teams.
- **Fluency in Arabic**: Must be able to communicate and represent oneself effectively with clients and stakeholders.
- Excellent communication and interpersonal skills to effectively engage with clients and team members.
- A positive outlook and pleasing personality that reflects the company’s image.
- A proactive mindset with strong problem-solving abilities.
- Ability to manage multiple projects and priorities in a fast-paced environment.

**Benefits**: to be discussed in person

**Salary**:to be discussed in person

**Why Join TMC General Contracting?**

At TMC, we are committed to fostering a culture of excellence and continuous improvement. As an Operations Field Relations Manager, you will play a crucial role in shaping our client engagement strategies and enhancing service delivery.

Join us in our mission to exceed client expectations and drive the success of our projects.

Pay: AED1.00 - AED2.00 per month

Ability to commute/relocate:

- Umm al-Quwain City: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Please list 2-3 dates and time ranges that you could do an interview.
- What is your anticipated pay if we were to consider you? Indicate the minimum and maximum values. Ideal answer: none

**Experience**:

- Customer Relation: 5 years (required)
- Construction Management: 7 years (required)