Contact Center Agent

We are seeking a motivated and independent **Call Center Agent**. **Duties and Responsibilities**: - Handling a high volume of inbound and outbound customer calls in a professional and efficient manner. - Support to team members to maintain high customer service standards. - Ensure all calls that due procedures and quality standards are strictly adhered...

**Position: Contact Centre Agent** **Industry Preference: Banking and Insurance** **Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...

*Phone interviews will start during the Eid Holidays **Company Overview: NoWayOut escape games **is a leading provider of immersive and thrilling escape room experiences in Dubai. We are dedicated to creating unforgettable adventures for our customers, and we're looking for enthusiastic and customer-oriented Contact Center Agents to join our team. If you're...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

**Responsibilities**: - Analyze call center statistics and adjust processes to meet or exceed sales goals. - Lead team meetings and provide coaching and motivation to team members. - Prepare work schedules to ensure sufficient coverage. - Develop monthly, quarterly, and annual call center goals and action plans. - Ensure the team is meeting and exceeding...

We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location **Designation: Quality Assurance Analyst** **Experience: 1 to 2 years** **Location: Dubai** **Education: Any Graduate Holder** **Salary - 8 to 10 K** - Monitoring quality of calls made received or made by contact center. - Listening to call recordings...

Urgently required: Call Center Agent / Supervisor with extraordinary communication skills for lead conversion with two years of call center experience preferred. Proficiency in English is a must, Arabic will be an added advantage. **Salary**: AED2,500.00 - AED4,500.00 per month Application Question(s): - Visa type: **Experience**: - Customer service /...

**What You'll Do**: - Responsible for the development, training, and coaching of all teams to ensure consistency of quality and service levels across all contact center sites, instilling a culture to provide quality care, sales through service, first call resolution, great onboarding experience, and win back. - To develop tailored programs to improve...

**Requirements**: - High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Responsibilities**: -...

We are GCH hiring for contact center executive for one of our client who are into premium real estate developer based in Dubai. We are looking for an enthusiastic contact center executive who can handle inbound calls and can handle premium customers in a very well versed manner. **Responsibilities**: handle inbound calls respond to customer...

We are GCH hiring for contact center executive for one of our client who are into premium real estate developer based in Dubai. We are looking for an enthusiastic contact center executive who can handle inbound calls and can handle premium customers in a very well versed manner. **Responsibilities**: handle inbound calls respond to customer...

We are currently seeking enthusiastic and customer-oriented Call Center Agents to join our team. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or concerns over the phone. **Responsibilities**: - Handle inbound and outbound calls from customers, addressing inquiries,...

Position: Outbound Call Center Agent Company: GSM Medical Center **Responsibilities**: - Maintain a positive and professional attitude while interacting with clients. - Achieve and exceed set targets and goals. **Salary**: AED 3000 plus incentives Location: Dubai, Al Rigga Algerian Mall, Office 435 **Salary**: AED3,000.00 per month Ability to...

Position: Outbound Call Center Agent Company: GSM Medical Center **Responsibilities**: **Maintain a positive and professional attitude while interacting with clients.** **Achieve and exceed set targets and goals.** **Salary**: AED 3000 plus incentives Location: Dubai, Al Rigga Algerian Mall, Office 435 **Salary**: AED3,000.00 per month Ability to...

We are GCH, we are hiring contact center executive for one of our clients who are into real estate developer. **Requirements**: 1+ years experience into customer service Real estate, Banking or related industry Languages known: Arabic/Arabic-French **Job Types**: Full-time, Permanent Pay: AED7,000.00 - AED8,000.00 per month **Experience**: - contact...

**Urgent requirement for call center agent.** **Call center agent-** English & Hindi speaker. speaking call center agents with a minimum of 2 to 3 years of experience in a call center. Experienced in handling Call center digital platforms. Should have proficiency in written English and Hindi, communication skills, and customer service. Computer know-how,...

We are looking for experienced Call Center Agents with a minimum of 1 year of contact center experience and high school degree and higher. **Qualifications and Skills**: - Strong communication, both written and verbal - Great active listening skills - Exceptional interpersonal and rapport building skills - A patient and empathetic attitude - Strong time...

Job SummaryThe Center Operations Executive is a key member of the Ontime Group team, responsible for the daily running and management of the center through the effective use of resources and for setting and meeting Contact Center targets as well as planning areas of improvement or development.Key ResponsibilitiesCenter Management: Manage the daily running of...

Call Center Agent for a Real Estate Company - Contact potential clients in order to increase sales opportunities. - Answer incoming calls and respond to customer’s requirements. - Management and resolve customer complaints. - Entering and updating clients details into the database. - Maintaining and developing relationships with existing/new clients via...