Female Massage/physiotherapist Trainer
1 week ago
**Key Responsibilities**:
- **Service Delivery**_
- Customize treatment plans based on client needs, ensuring exceptional results and customer satisfaction.
- Uphold the highest standards of professionalism, safety, and hygiene during treatments.
- Actively promote and recommend appropriate products, services, and treatment plans to clients.
- **Training and Development**_
Design and deliver training programs for staff, focusing on advanced massage techniques, facial and body technologies, and wellness practices.
- Conduct on-the-job training sessions and workshops to enhance the skills of team members.
- Monitor and evaluate the performance of trainees, providing constructive feedback and individualized development plans.
- Stay up to date with emerging industry trends and incorporate them into training programs and service offerings.
- Collaborate with management to ensure training aligns with company standards and client expectations.
- **Customer Support and Satisfaction**_
- Address and resolve client concerns or complaints in collaboration with the customer service team.
- Continuously monitor client feedback to improve service delivery and staff performance.
- Serve as a role model for exceptional client care, ensuring all team members meet or exceed service standards.
- **Operational Excellence**_
- Maintain accurate records of training sessions, client treatments, and team performance metrics.
- Assist in developing SOPs and operational guidelines for treatments and training programs.
- Ensure all equipment and tools are properly maintained and adhere to safety standards.
- Provide regular feedback to management on training outcomes, service quality, and operational needs.
**Qualifications**
- Minimum 5 years of experience as a senior massage therapist or physiotherapist with a strong background in both service delivery and training.
- Proven expertise in advanced massage therapy, manual therapy, facial treatments, and body technologies.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for creating training materials and documentation.
- Fluency in English
- Strong organizational skills with the ability to manage both training and service responsibilities effectively.
- Certifications in advanced wellness and therapeutic techniques are highly desirable.
- Bachelor’s degree in Physiotherapy, Massage Therapy, or a related field preferred.
**Key Attributes**
- Exceptional hands-on skills in delivering advanced treatments and therapies.
- Strong interpersonal skills with the ability to train, mentor, and inspire team members.
- Detail-oriented, with excellent problem-solving and decision-making abilities.
- Adaptable, with a passion for continuous learning and professional development.
- A commitment to delivering outstanding client experiences while fostering a culture of excellence within the team.
**Job Type**: Contract
Contract length: 24 months
Pay: AED5,000.00 - AED6,000.00 per month
Application Deadline: 18/11/2024
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