Bell Captain

7 months ago


Dubai, United Arab Emirates The First Group Full time

**Job Description**:
As a Bell Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience & your role will include key responsibilities such as:

- Maintain a good working relationship with all Front Office employees and ensure guests are greeted upon arrival in a professional and friendly manner and offer assistance at all times.
- Maintain an awareness of guest profiles through the OPERA guest profile system.
- Supervise the activities of the Bellboys, ensuring that the guest luggage is carried from arrival point to room and from room to departure point on checkout.
- Inform guests of property amenities services and hours of operation and local areas of interest and activities.
- Handle all messages, mails and packages for guest and employees, ensuring they are delivered at the appropriate time and stored if necessary in a systematic and efficient way.
- Establish and control the duty roster in accordance with business needs.
- Maintain an up to date knowledge of the hotel services and communicate this to subordinates so they can supply information and respond to guest queries.
- Assist Concierge and Front Office staff with guest requests and services as needed.

Desired Skill & Expertise:

- At least 1 year experience working as a Bell Captain in a 4* property.
- Atleast 1 year experience Front Office computer literacy (e.g., OPERA, Hotel PMS, VICAS, Ms Office etc.).
- Possess good English communication skills along with strong interpersonal and problem solving abilities.
- Should be customer driven with an extremely proactive personality and an outgoing and approachable character.
- Able to work a flexible schedule in order to accomplish all major responsibilities and tasks.
- Must have the ability to handle a multitude of tasks and Guest requests.


  • Bell Captain

    2 months ago


    Dubai, United Arab Emirates SIRO One Za'abeel Full time

    **Bell Captain** (14059) **SIRO One Za’abeel **is more than a hotel - it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality - through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels. Our hotels empower guests to unlock...

  • Bell Captain

    3 days ago


    Dubai, United Arab Emirates Hilton Full time

    A Bell Captain is responsible for supervising Bell persons, transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Bell Captain, you will be responsible for supervising Bell persons, transferring and storing...

  • Bell Captain

    7 months ago


    Dubai, United Arab Emirates Hilton Full time

    Bell Captain (with UAE Driving License) | Hilton Dubai Palm At Hilton Dubai Palm Jumeirah, a Bell Captain is responsible for supervising Bell Attendants, transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a...

  • Bell Captain

    7 months ago


    Dubai, United Arab Emirates The First Group Full time

    Overview: Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences. The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to...

  • Bell Captain

    7 months ago


    Dubai, United Arab Emirates Hilton Full time

    At Hilton Dubai Palm Jumeirah, a Bell Captain is responsible for supervising Bell Attendants, transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Bell Captain, you will be responsible for supervising Bell...

  • Bell Captain

    7 months ago


    Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Bell Captain

    1 day ago


    Dubai, United Arab Emirates Tower Plaza Hotel Full time

    Good English communication skills Positive attitude and willingness to learn and grow Bell Captain: Guest Relation Officer: Order and ensure timely delivery of amenities for all arrival and in house VIP and Suite guests.Inspect the rooms of all VIP and Suite guests prior to their arrival at the hotel.Cover shifts on the guest services’ desk in accordance...

  • Bell Captain

    7 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23154430 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** To welcome and escort our Guests,...

  • Bell Captain

    4 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24156505 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and inform them of property amenities, services, and hours...

  • Bell Captain

    4 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24164684 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and inform them of property amenities, services, and hours...

  • Bell Captain

    1 month ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24203937 **Job Category**Rooms & Guest Services Operations **Location**W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Greet guests and inform them of property amenities, services, and hours of...

  • Bell Attendant

    7 days ago


    Dubai, United Arab Emirates IHG Full time

    **About us** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

  • Bell Attendant

    4 months ago


    Dubai, United Arab Emirates Holiday Inn Full time

    Do you see yourself as a Bell Attendant - Concierge for Holiday Inn & Suites® Dubai Festival City? Travel is a journey. At Holiday Inn & Suites®, we make guests smile. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays...

  • Bellboy

    1 day ago


    Dubai, United Arab Emirates MARRIOTT HOSPITALITY SERVICES L.L.C. Full time

    The Bellboy is responsiblefor carrying out the task ordered by the Bell Captain and he will be responsible for the following tasks; welcoming guests escorting guests with their baggage to their room when check-in. escorting guests with their baggage from their room when check-outs Make the parking requests for guests vehicles Carefully and safely handle the...

  • Bell Captain

    4 months ago


    Dubai, United Arab Emirates Avani Full time

    **Company Description** Avani+ Palm View Dubai Hotel & Suites soars 48 storeys high, the Dubai Marina and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of accommodation configurations, Avani offers the perfect base for corporate travellers, families and long-term guests looking for contemporary comforts and style. Wake up to dazzling...

  • Bell Captain

    1 month ago


    Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Bell Captain

    2 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24187880 **Job Category**Rooms & Guest Services Operations **Location**Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** First impressions...

  • Bell Captain

    7 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23093839 **Job Category** Rooms & Guest Services Operations **Location** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize and coordinate group check-in/pre-registration...

  • Bellboy

    6 months ago


    Dubai, United Arab Emirates Rolla Suites Hotel Full time

    The Bellboy is responsible for carrying out the task ordered by the Bell Captain and he will be responsible for the following tasks; - welcoming guests - escorting guests with their baggage to their room when check-in. - escorting guests with their baggage from their room when check-outs - Make the parking requests for guests vehicles - Carefully and safely...

  • Duty Manager

    1 month ago


    Dubai, United Arab Emirates Grand Excelsior Hotel Full time

    Greets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests. - Assists in VIP’s arrival and departure in the absence of guest relation officers. - Gives the instructions to the Night Reception, during the high occupancy periods, regarding walk-in guests and release rooms blocked because of...