Barista
1 month ago
**Beverage Preparation**:
- Brew coffee, espresso, and prepare various types of hot and cold beverages.
- Steam milk to create froth for lattes and cappuccinos.
- Follow standard recipes and procedures for coffee drinks, including specialty drinks.
- Operate coffee machines and grinders effectively.
- **Customer Service**:
- Greet customers warmly and take their orders.
- Provide detailed information about the menu, including ingredients, flavors, and preparation methods.
- Handle customer complaints or concerns in a polite and efficient manner.
- Ensure a positive and welcoming atmosphere for customers.
- **Cash Handling**:
- Take payments, process cash, credit, or debit card transactions.
- Handle the point-of-sale (POS) system and provide change as needed.
- Ensure accuracy in orders and transactions.
- **Maintenance & Cleanliness**:
- Maintain cleanliness of the work area, including coffee machines, counters, and storage areas.
- Clean and sanitize equipment, dishes, and utensils regularly.
- Replenish supplies like coffee beans, milk, syrups, and other ingredients.
- **Inventory Management**:
- Monitor inventory levels of coffee, syrups, and other products.
- Report low stock levels and assist in restocking as needed.
- **Quality Control**:
- Ensure that all beverages are made to the highest standard.
- Consistently check the quality of coffee beans and other ingredients to maintain consistency in taste.
- **Teamwork**:
- Work collaboratively with other baristas, servers, and kitchen staff.
- Help train new staff members on coffee preparation techniques and cafe operations.
- Assist with opening and closing tasks, such as setting up or cleaning down the work area.
**Skills and Qualifications**:
- **Customer Service Skills**: Friendly, approachable, and able to provide excellent service.
- **Coffee Knowledge**: Knowledge of different types of coffee beans, brewing methods, and drink preparation.
- **Attention to Detail**: Ability to follow precise recipes and measure ingredients accurately.
- **Physical Stamina**: Ability to stand for long periods and lift heavy bags of coffee or ingredients.
- **Multitasking**: Ability to handle multiple orders and tasks in a fast-paced environment.
- **Communication**: Clear communication skills for interacting with customers and coworkers.
**Preferred Experience**:
- Experience in food service or a similar role preferred.
- knowledge of coffee machines and espresso equipment.
- A passion for coffee and coffee culture is a plus.
**Experience**:
- Barista: 2 years (required)
**Language**:
- English (required)
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