Hostess
3 months ago
Greet guests warmly as they arrive, escort them to their tables, and provide assistance
with seating arrangements as needed.
- Manage the reservation system, including taking reservations, updating availability, and confirming bookings with guests.
- Handle guest inquiries, requests, and special accommodations, such as dietary restrictions or special occasions, with professionalism and courtesy.
- Supervise and train host/hostess staff, providing guidance on greeting protocols, seating procedures, and guest service standards.
- Assign duties and responsibilities to host/hostess team members, ensuring that staffing levels are adequate to meet guest demand.
- Manage the restaurant's reservation system, inputting and updating guest information, preferences, and special requests accurately.
- Organize and maintain reservation records, guest lists, and seating charts, ensuring confidentiality and accuracy of information.
- Address guest complaints or concerns promptly and professionally, seeking solutions to ensure guest satisfaction and retention.
Pay: AED5,500.00 - AED8,000.00 per month
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