Warranty Administrator

3 weeks ago

UAE, United Arab Emirates ExecuJet-MRO Full time

**JOB PURPOSE**:
ExecuJet MRO Services is currently seeking a suitably qualified experienced Warranty Administrator to fill a vacancy within the Maintenance Department. The main objective of the role is to perform all the warranty functions and activities independently and efficiently.

**KEY RESPONSIBILITIES**:

- Coordinating settlements between Warranty and Billing teams.
- Liaising with Planners / Commercial & Materials Coordinators to ensure correct Warranties are applied for Customer Maintenance inputs.
- Administering Warranty claims with various OEM’s and providers represented.
- Administering optional program claims with various service providers.
- Performing monthly reconciliation of warranty claims with accounts.
- Maintaining records of completed Warranty claims per Company Procedures.
- Following up with Engineering team for expanded details or explanations of questioned warranty claims.
- Re-billing any rejected claims onward to customers.
- Ensuring claims are filed and closed in a mínimal timeframe, while ensuring that the Company, Program Holder (OEM) and Claimant are all properly represented.
- Reporting monthly Warranty billing and claims status to senior management.
- Assisting with development of Corridor program upgrades and reporting relating to Warranties.
- Assisting in the development and enhancement of warranty / billing processes and procedures.
- Assisting as necessary with warranty / billing office administration.
- Raising issues and recommendations to the department manager to foster continuous improvement.

**QUALIFICATIONS**:
**Essential**:

- Computer Literate.
- Competent at MS Excel.
- Past Experience in a similar role.

**Desirable**:

- Experience in Corridor ERP system.
- Finance or Accounting Background.
- Experience in Aviation MRO or similar environment.

**PERSON SPECIFICATION**:
**Essential**:

- Attention to Detail.
- Ability to Multi-task.
- Efficient time management skills.
- Excellent English communication skills.

**Desirable**:

- Negotiation Skills.
- Personable and understanding when dealing with Customers.

**WORKING HOURS**:
Monday to Friday 7h00 to 15h30.

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