Printing & Embroidery Administrator

7 months ago


Dubai, United Arab Emirates IC SOLUTIONS Full time

**_Job Description:_**:

- To provide assistance to the employees of the Print and Embroidery Process Shop in dealing with inquiries and orders._
- Ensure communication with external suppliers of printing and embroidery in case of procedural or technical matters and complaints for the Shop._
- Ensure the priorities of inspection and delivery of têxtiles to printers._
- Communicate regularly with the Technical Department._

**_ Job Requirements:_**:

- Create and update manuals and processes for print and embroidery services._
- Assist call center staff in resolving print and embroidery complaints._
- Provide required customer training on printing technologies._
- Collaborate with other departments to improve printing and embroidery processes._
- Record errors of external suppliers._
- Ensure calculations of over-limit printing and embroidery orders._



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