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Restaurant Hostess

4 months ago

Dubai, United Arab Emirates ERL Full time

**Job Purpose**_**:_
- _To ensure that the guest gets the high level of protocol during his visit._
- _Provide best service and experience to the guest by promptly answering their queries._
- _To ensure the guest experiences hassle free visit and happy to visit again._
- _Ensure the guest get the seats they booked for. ( under special request only)_

**Responsibilities**:

- _Always greet the guest with the smile and salutation_
- _Create a repo with your guest. Introduce yourself._
- _Ensure if they have parked their vehicles at proper allotted area._
- _Inform them on the valet parking and eligibility rules to avail it._
- _Take down the special comments if the guest wishes to note down._
- _Always ask for visiting cards or contact details (at least the name and the mobile number of the guest)._
- _Help them with the doors and take them to the seating area._
- _Update the reservation sheet at all times._
- _Keep coordinating on the air about the moves on the guest. (Check in/ Seating request/ Bills/ Check out) etc._
- _Wave off the guest requesting to visit again with a smile._
- _Ensuring excellent services is been provided._

**Knowledge, Skills, Education, Training and Experience**:

- _Well equipped with the upcoming events in the restaurant._
- _Be updated on Seats availability and occupancy_
- _Healthy approach to guest and colleagues_
- _Must possess a high level of analytical behaviour_
- _Guest representative manner._
- _Planning and organising things to meet the business objectives._
- _Excellent written and oral skills are required to convey concepts and information to approach your guest._

**Salary**: Up to AED3,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)