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Waitress

4 weeks ago

Abu Dhabi, United Arab Emirates GRAND MERCURE Full time

**Company Description** Join** us at Accor, **where** life pulses **with** passion**

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

**Hospitality** **is** a **work** of **heart**,**
**Join** us and **become** a **Heartist**®.**

We are seeking a dynamic and talented Waiter/Waitress to join our team in the hotel industry in the UAE. The Waiter/Waitress will be responsible to the following key job responsibilities:

- To report for duty punctually wearing the correct uniform with name badge and palm pin at all times.
- The ability to gather and transport all supplies needed for the set‑up of a function
- Perform side duties (checklist)
- Report to manager any kinds of deviation from set standard and procedures.
- Ensure that all operating equipment is maintained.
- Ensure that all service and storage areas are kept safe, clean and locked.
- To report any complaints, incidents or any other irregularities to the management.
- Help implement work simplification and necessary changes.
- To be punctual at all times.
- To ensure that guests receive the attention they require.
- To professionally behave with other members of staff, managers and directors.
- Attend to guest needs, complaints and/or on-site requests and changes in a courteous and helpful manner.
- Set up and unset function rooms, including table setting, according to established standards.
- Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management.
- Comply with hotel and department policies and procedures at all times.
- Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.
- Communicates to his/her superior any difficulties, guest comments and other relevant information.
- Establish and maintain effective employee working relationship.
- Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operations, as they affect the areas of responsibility..
- Carry out any other duties as and when assigned by the Management of the Hotel.
- Assist other Food & Beverage Outlets in their operations within peak times when needed.

**Additional Information**
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.