Multi-property Graphic Designer

3 weeks ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 22187320

**Job Category** Sales & Marketing

**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
**CANDIDATE PROFILE**

**Experience**:

- At least one year experience in a graphic design role in any of the following industries: media, advertising, design and marketing communications.
- Experience in a fast paced environment
- Understanding of Marriott brand principles & marketing standards
- Fluent in written and verbal English is a must
- Written Arabic is an advantage

**Skills and Knowledge**
- Advanced Computer Skills

**Education or Certification**
- High School Diploma or equivalent required
- Graphic Design Degree

**SPECIFIC DUTIES**
- The following are specific responsibilities and contributions critical to the successful performance of the position:_
- Detail oriented with a track record of follow through and delivery
- Good project management skills
- Apple Mac / PC literate with competency in all major design packages
- Strong creative ability in the following software is a must: PDF Editor, Adobe InDesign, Adobe Illustrator, Photoshop and Photoshop Lightroom. Flash is a plus.
- Fluent in Microsoft Office such as Word, Excel, Outlook and Powerpoint
- Strong creative abilities in HTML coding is an advantage
- Knowledgeable about working with corporate brands
- Experience and knowledge regarding the specifications for printing-related matters
- Knowledgeable about file conversions (PDF, mpg, JPEG, TIFF, EPS, ae, mp3, mp4, avi)
- Video Editing Skills
- Strong ability to develop and maintain relationships with stakeholders, associates, customers and suppliers
- Strong communication skills (verbal, listening, writing)
- Strong organizational and time management skills to meet expectations, deadlines and commitments
- Enthusiastic with a positive outlook and flexible mindset

**OTHER**

**Safety and Security**
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Notify Loss Prevention/Security of any guest reports of theft.

**Policies and Procedures**
- Follow company, hotel and department policies and procedures.
- Follows Marriott International Hotels Limited Regional Office policies and procedures
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors and Management.
- Working hours as required to do your job but normally not less than 48 hours per week.

**Guest Relations**
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
- Assist other employees to ensure proper coverage and prompt guest service.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Address guests' service needs in a professional, positive, and timely manner.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Thank guests with genuine appreciation and provide a fond farewell.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

**Communication**
- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
- Speak to guests and co-workers using clear, appropriate and professional language.
- Talk with and listen to other employees to effectively exchange information.

**Working with Others**
- Support all co-workers and treat them with dignity and respect.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
- Partner with and assist others

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