Business Analyst

4 weeks ago


Dubai, United Arab Emirates YKNP Marketing Management Full time

**QUALIFICATIONS**:
Ø Bachelor’s degree in management information systems, Computer Science, Business Administration, or a related field.

Ø Proven experience in data analysis, reporting, and MIS tools.

Ø Proficiency in software such as Excel, SQL, Power BI, Tableau, or similar reporting tools.

Ø Strong analytical and problem-solving skills.

Ø Excellent communication skills to convey technical data to non-technical audiences.

Ø Knowledge of database management and software development principles is a plus.

As Business Analyst you will be responsible for managing, analysing, and processing incentive-related payments within an organization. This role involves ensuring the accuracy and timeliness of incentive payouts, compliance with company policies, and alignment with contractual agreements. The analyst collaborates with various departments to collect and verify data, resolve discrepancies, and provide insights on incentive programs' financial impact.

**Key Responsibilities**:
1. **Incentive Payment Processing**:

- Calculate and process incentive payouts based on established policies, performance metrics, and agreements.
- Validate payment requests to ensure accuracy and compliance with organizational standards.

2. **Data Analysis and Reporting**:

- Analyse incentive data to identify trends, patterns, and anomalies.
- Generate reports and dashboards to track incentive performance and payments.
- Provide insights to support decision-making and improve incentive structures.
- Verify data accuracy in CRM by cross-checking submitted information against the actual bookings and bank entries.
- Identify and resolve discrepancies in the CRM data related to bookings or bank submissions.
- Maintain CRM data integrity and track any changes made to correct errors.

3. **Compliance and Policy Adherence**:

- Ensure incentive payouts comply with organizational policies, labor laws, and regulatory requirements.
- Maintain documentation of payment processes, calculations, and approvals for audit purposes.

4. **Collaboration and Communication**:

- Work closely with HR and sales teams to collect relevant data for incentive calculations.
- Respond to inquiries and resolve issues related to incentive payments.
- Communicate with management about incentive program performance and recommend improvements.
- Coordinate with operations teams to resolve discrepancies and ensure data corrections are made promptly.
- Collaborate with internal teams to implement solutions for any data inconsistencies or issues identified.
- Provide regular reports to management regarding the status of CRM data accuracy and any discrepancies that require attention.

5. **System and Process Improvement**:

- Identify opportunities to improve efficiency and accuracy in incentive processing.
- Collaborate with IT or system administrators to enhance tools and systems for incentive management.
- Document processes and provide training to team members as needed.


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