Hospital Dispute Assistant
8 months ago
**Job Information**
- Receive patients and their entourage and conduct interviews to understand their concerns and complaints effectively.- Evaluate claims brought forward by patients or their representatives in a thorough and impartial manner.- Collaborate with nursing, medical, and administrative staff to address patient concerns and ensure proper follow-up.- Provide clear and concise responses to patients and their families, ensuring effective communication and understanding of the situation.- Participate in the development of improvement plans in close collaboration with the quality unit to enhance patient satisfaction and experience.- Maintain records of complaints received and their resolutions to prepare an annual report and track trends for quality improvement purposes.- Work with external organizations, such as regulatory bodies or patient advocacy groups, to address systemic issues and improve patient care.- Ensure prevention by promoting communication between patients and healthcare providers, helping users co-construct solutions to their concerns.
**Job Requirements**- Solid experience in conflict resolution and mediation to effectively address patient complaints and grievances.- Mastery of three national languages to communicate effectively with a diverse patient population.- In-depth knowledge of health laws and regulations, including patients’ rights, to ensure compliance and fairness in handling complaints.- Understanding of healthcare systems and processes to navigate patient complaints and advocate for necessary changes.- Solution-oriented mindset to approach patient complaints with a focus on finding resolutions and improving overall patient satisfaction.
**Advantages**- Fluency in any other language will be considered an asset, enhancing the ability to communicate with a broader patient demographic.- Strong writing skills to effectively document complaints, resolutions, and recommendations for quality improvement.- Ability to maintain neutrality, impartiality, and independence in handling patient complaints and grievances.- Commitment to maintaining confidentiality and upholding ethical standards in handling sensitive patient information.- Strong active listening skills and empathy to understand patients’ concerns and emotions effectively.- Creativity in finding innovative solutions to address patient complaints and improve the overall patient experience.- Proficiency in conflict resolution skills to manage challenging situations and facilitate positive outcomes.
-
Associate, Dispute Resolution
2 weeks ago
Dubai, United Arab Emirates Ashurst LLP Full time**About Ashurst** Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent...
-
Associate, Disputes
6 months ago
Dubai International Financial Center, United Arab Emirates Ankura Full timeAnkura is a team of excellence founded on innovation and growth. This position supports the Ankura Disputes & Economics practice - one of seven practices focused on client delivery services across the Firm. Our Disputes & Economics practice focuses on assisting clients with financial, accounting, and economic issues associated with complex litigation. A...
-
Legal Assistant- Government Disputes Amicable
3 months ago
Dubai, United Arab Emirates The Government of Dubai Legal Affairs Department Full timeTo receive claims filed against local Government entities pursuant to Law Concerning Government Claims, make sure that such claims meet the requirements for their acceptance and complete internal procedures approved by the Department in this regard. - To draft notifications of statement of claims for the defendant Government entities including the most...
-
Hospitality Assistant
5 days ago
Dubai, United Arab Emirates Samer Al Gaddah International General Trading LLC Full timeWe are looking for a **Hospitality Assistant** for our participation in the **Automechanika Exhibition** at the **World Trade Center**. **Job Details**: - **Duration**: 3 days - **Responsibilities**: - Serving tea, coffee, and refreshments to customers. - Maintaining a clean and welcoming hospitality area. - Assisting with basic customer needs during the...
-
Dispute Resolution Office Call Centre-arabic Speaker
8 months ago
Dubai, United Arab Emirates Swedish technology Full time**Job description** - manage end to end case work and new matters involving disputes between consumers and service providers - assess whether complaints are within the jurisdiction of the Company - assist with the effective management of variable complaint demand by being flexible and working different channels as required e.g., on telephone / mail queues,...
-
Advisory: Forensics
6 months ago
Dubai, United Arab Emirates Grant Thornton Full timeGrant Thornton’s Forensics team supply a range of services to large corporates, lawyers and regulatory authorities. Our work falls broadly into the following areas: investigations, dispute resolution, asset tracing and intelligence, digital forensics, financial crime and fraud risk assessment. Led by the Forensic Partner, the Forensics team is growing to...
-
Hospital Receptionist
3 months ago
Dubai, United Arab Emirates Al Hospital - Dubai Full time**Key Responsibilities**: - Greet patients, visitors, and staff in a friendly and professional manner. - Manage incoming calls, directing them to the appropriate departments or personnel. - Schedule and confirm patient appointments, ensuring accurate and timely bookings. - Register new patients and update existing patient information in the hospital’s...
-
Dental Assistant
2 months ago
Dubai, United Arab Emirates Gargash Hospital Full time**Key Responsibilities**: - Assist the dentist during dental procedures, including preparation, sterilization, and handling of dental instruments. - Ensure that patients are comfortable and well-informed before, during, and after dental treatments. - Prepare patients for dental treatments by ensuring the appropriate dental instruments and materials are...
-
Assistant in Catering and Hospitality
4 weeks ago
Dubai, United Arab Emirates Italco International Full time**About Us**: **Worood** is a premier luxury event management company specializing in high-end weddings, corporate events, and bespoke celebrations across the UAE. Our team is passionate about creating memorable and extraordinary experiences for our clients, transforming their visions into reality with unparalleled attention to detail. **Job...
-
Assistant Nurse
2 months ago
Dubai, United Arab Emirates Gargash Hospital Full timeWe are looking for experienced Assistant Nurse to join our Out - Patient Team for our Hospital. Main Duties/Responsibilities: - Responsible for assessing patient needs, planning, implementation and evaluation of a program of care which is evidence based utilizing all available resources taking into consideration the lifestyle, gender and cultural...
-
Hospital Manager
6 months ago
Dubai, United Arab Emirates Bella Roma Specialty hospital Full timeA well established Hospital is looking for Hospital manager who can 1.Manages all aspects of revenue, strategy, planning concerned to facility. 2. Manages all new avenues of service provision of the hospital. 3. Manages all socially related work of patients, when required. 4. Monitoring all Customer service, Tele sales, call center agents, patient...
-
Health Care Assistant
1 month ago
Dubai, United Arab Emirates Gargash Hospital Full timeWe are looking for experienced Healthcare Assistant to join our Nursing Team. Main Duties/Responsibilities: - Ensuring that all patients and their families feel cared for and cared about. - Organize own workload to ensure that the interests of the patients are met. - Maintain patient records in line with hospital guidelines for records and record keeping -...
-
Health Care Assistant
6 months ago
Dubai, United Arab Emirates Gargash Hospital Full timeWe are looking for experienced Healthcare Assistant (With Out - Patient Experience) to join our Nursing Team. Main Duties/Responsibilities: - Ensuring that all patients and their families feel cared for and cared about. - Organize own workload to ensure that the interests of the patients are met. - Maintain patient records in line with hospital guidelines...
-
Executive Assistant to Md with Hospitality
6 months ago
Dubai, United Arab Emirates Apt Resources Full timeApt Resources, a leading recruitment company, is seeking an experienced Executive Assistant to MD with a hospitality background to join the team of one of their clients. As the Assistant to the MD, you will be responsible for supporting the executive with administrative tasks and maintaining a positive work environment. If you possess strong interpersonal...
-
Hospital Pharmacist
6 months ago
Dubai, United Arab Emirates Gargash Hospital Full timeJob Summary: Provides pharmacy services to patients and medical practitioners. Fills prescriptions, dispenses medicines, counsels’ patients and medical practitioners regarding the nature and use of drugs, and trains and/or supervises assistant pharmacist. Prepares and maintains all necessary records on prescriptions, patient charges, and inventory. Duties...
-
Emirati Kennel Assistant
6 months ago
Dubai, United Arab Emirates BRITISH veterinary hospital Full timeBRITISH veterinary hospital is a well established veterinary practice in Dubai - Opportunity exists for an Emirati Kennel Assistant - No experience required as full training given. - Minimum age 18, no maximum. - Must have a passion and love of animals. - Duties include feeding and exercising animals and ensuring their general wellbeing. **Job Types**:...
-
Executive Assistant
6 months ago
Dubai, United Arab Emirates Philips Full time**Job Title**: Executive Assistant - Hospital Patient Monitoring ,Growth Region **Job title: Executive Assistant (Hospital Patient Monitoring, Growth Region)** Assist the Hospital Patient Monitoring, Growth Region** **Leader with all administrative, organizational and operational matters. **Your role**: - Performing all standard supporting tasks like...
-
Hospital Pharmacist
6 months ago
Dubai, United Arab Emirates Gargash Hospital Full timeJob Summary: Provides pharmacy services to patients and medical practitioners. Fills prescriptions, dispenses medicines, counsels’ patients and medical practitioners regarding the nature and use of drugs, and trains and/or supervises assistant pharmacist. Prepares and maintains all necessary records on prescriptions, patient charges, and inventory. Duties...
-
Cleaner Patient Care Assistant
6 months ago
Dubai, United Arab Emirates Bella Roma Specialty Hospital Full timeBella Roma spacilty hospital are hiring **Female** has **1 year diploma** as health care Assistant - **Position**:_Cleaner cum Patient Care Assistant - Must be female - **Must have experiance in hosptials (important)**: - not more than 40 years age - _**if you fulfil the requirement apply**_ Work under the guidance of Supervisor to perform patient care...
-
Personal Assistant
6 months ago
Dubai, United Arab Emirates MARINESCENCE Full time**SENIOR PERSONAL ASSISTANT POSITION**: - EXPERIENCED and QUALIFIED CANDIDATES ONLY** **FLUENT CANDIDATES IN FRENCH AND IN ENGLISH ONLY** No private messages on WhatsApp - No private messages on Facebook or LinkedIn please. **About the Villa** This is a position that is based in Dubai, United Arab Emirates. The family is used to have a lot of staff...