
Logistics Assistant
4 weeks ago
Full Time
- Dubai
**Specific Accountabilities**:
- **Transfer Order Creation**: Create transfer orders from all Eastern Winery production facilities to central buffers, including tracking of Direct Store Delivery (DSD).
- **Inventory Management**: Print inventory count sheets and work with stockpersons to reconcile inventories daily, ensuring FIFO (First In, First Out) is followed.
- **Order Coordination**: Coordinate pick releases and print pick slips for each delivery day by customer and carrier.
- **Logistics Coordination**: Organize and coordinate the supply, storage, and distribution of the company’s goods, serving as support between departments, customers, and carriers.
- **Communication**: Timely communication of load requirements both externally and internally to key stakeholders.
- **Data Analysis**: Perform data analysis, report performance, identify logístical problems, and assist in creating improvement plans.
- **Customer Issue Resolution**: Assist in investigating and resolving all delivery concerns raised by the Sales and Retail Departments to ensure customer satisfaction is maintained or improved per SLAs.
- **Reporting**: Monitor and report warehouse pick accuracy and rate, as well as on-time carrier performance by warehouse and customer.
- **Inventory Movement**: Oversee inventory movement under the direction of the Logistics Supervisor, including Return Material Authorizations (RMAs) and sub-transfers.
- **VQA Processing**: Process VQA (Vintners Quality Alliance) requirements for sub-inventory movements such as Sales Hold and Bottle Aging.
- **Administrative Support**: Provide administrative support to the East Logistics Team as required.
- **Inspections**: Perform and document all quantity and quality inspections under the direction of the Logistics Supervisor.
- **Customer Service**: Provide and strive for excellent internal and external customer service.
- **ERP Management**: Handle miscellaneous receipts/distribution of equipment and materials into Oracle ERP system.
- **Physical Counts**: Support physical counts at various locations throughout the region as required.
- **HACCP Documentation**: Track and file all HACCP (Hazard Analysis Critical Control Point) required documents for the Logistics Department.
- **Meetings**: Attend all required meetings as directed by the Logistics Supervisor.
- **Safety Compliance**: Follow all safe work procedures and practices, reporting any unsafe conditions or hazards to the Logistics Supervisor.
- **Warehouse Support**: Support the warehousing and production teams by assisting with picking/packaging orders as needed.
- **Miscellaneous Duties**: Perform other duties as assigned.
**Requirements**:
- **Education**: Post-secondary education in Production/Manufacturing or Business Administration preferred.
- **Order Processing**: Able to manage large volumes of order processing, measured by order fulfillment and customer satisfaction.
- **Technical Skills**: Proficient in the use of computers, Microsoft Office, and ERP systems.
- **Interpersonal Skills**: Excellent interpersonal skills.
- **Communication Skills**: Strong oral and written communication skills.
- **Independence and Pace**: Ability to work independently and thrive in a fast-paced environment.
- **Physical Ability**: Must be able to lift up to 50 lbs, bend, stoop, stand, and pull as required.
- **Flexibility**: Ability to work a flexible schedule, including opening and closing the warehouse at the start or end of the workday.
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