Housekeeping Room Attendant
2 weeks ago
Who are you?
Performs routine duties in cleaning and servicing guestrooms and baths under the supervision of the housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also be able to address guest requests and problems.
should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment.
**HOUSEKEEPING ROOM ATTENDANT DUTIES AND RESPONSIBILITIES**:
- Perform a magnificent task of making the rooms clean and ready for guests in a timely manner
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Responsible for the cleanliness and maintenance of his work area.
- Responsible for the Hotel property in the work area.
- Attends to guest calls, guest requests /guest complaints in the area assigned to him.
- Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Update status of rooms cleaned on assignment sheet.
- Return and restock cart at end of shift.
**Requirements**:
High school diploma or equivalent
Proven housekeeping or hospitality experience.
Working knowledge of housekeeping.
The ability to multitask.
The ability to stand for extended periods of time.
Excellent organizational and time management skills.
Exceptional customer service skills.
Effective communication skills.
Driver's License is a plus.
Salary will discuss during interview.
**Salary**: AED1,199.00 - AED1,200.00 per month
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- housekeeper: 1 year (preferred)
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