Housekeeping Attendant

6 months ago

Dubai, United Arab Emirates Melia Hotels International Full time

**_“The world is yours with Meliá”_**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

**Because belonging to the great Meliá family is being VIP**

You will enjoy **My MeliáRewards** which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the **My MeliáBenefits** programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you

I am excited to introduce you to a luxurious and unique urban resort - **Melia Desert Palm**, a proud member of The Melia Collection. The resort is a **five-star boutique property**, offering a wide range of one, two, and three-bedroom **villas**, each featuring an intimate and **completely private pool**, which is highly sought after, especially amongst the **GCC clientele.** Additionally, you can stay in our beautifully curated **suites with a view of the greenery**. What makes this resort stand out is its **equestrian theme**, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and **over 200 horses on the estate**, you will be surrounded by the beauty of these magnificent animals. If you're looking for relaxation and rejuvenation, then you will love the world-class treatments available at the **Samana Spa**, or the wellness classes offered in our **large recreation center**. And when it comes to dining, you will be spoilt for choice with **three delightful restaurants** to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and **25 minutes from Dubai Mal**l, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the **tranquility **of the lush estate while enjoying spectacular **views** of the dramatic **Dubai skyline**.

At **Melia Desert Palm Member of Melia Collection**, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. **#LI-MR1**

The **Housekeeping Attendant **is responsible for below tasks and other assigned by thier departments as necessary.
- Responsible for servicing daily assigned rooms per day under his/her control as per MHI standards.
- Provide helpful, friendly, prompt and personalized service to the customer (internal or external).
- All the guest requests must be attended to within 10 minutes.
- Take complete responsibility for hygiene, maintenance and cleanliness of area under his/her control, to meet Hotel standards.
- Responsible for keys under his/her control to ensure safety and security of guest’s and Hotel’s property.
- Check for any room discrepancy as per the SOP.
- Ensure effective utilization of resources under his/her control.
- Responsible for maintaining records pertaining to the section under his/her control and follow up thereof.
- Any lost and found items to be deposited at the housekeeping desk on the same day.
- Provide effective coordination with mini bar team for amenity and in-room services in guest rooms.
- Responsible for maintaining all equipment, carpets and fixtures of the area under his/her control.
- Ensure training of their general cleaning team and any other employees assigned to him/her for that purpose.
- Contribute towards maintaining cohesiveness in the team.
- Interact with the guests in a pleasant and professional manner.
- Make sure that all the chemicals are correctly diluted, handled, used and stored appropriately.
- Take measures to conserve energy, be committed to the environment and eliminate waste.
- Adhere to the grooming standards of the Hotel.
- Coordinate with engineering team, butlers, upholsters and tailors so that all the areas are spotless and perfect.
- Carry out fixed assets and current assets inventory.
- Attend all the training sessions, whenever assigned.

Job Specifications:

- Minimum 1 year work experience as a Room Attendant
- Experience with industrial cleaning equipment and products
- Good physical health and stamina
- Flexibility to work in shifts
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organization skills
- Ability to follow instructions
- Good communication skills
- Exceptional customer service skills
- High school diploma is a plus

**At Meliá we are all VIP*

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