Customer Service Representative

3 weeks ago


Dubai, United Arab Emirates Private employed Full time

_Do you have superb organizational and interpersonal skills?_

**WHAT YOUR DAY WILL LOOK LIKE...**

**YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL...**
- Attract potential customers by responding accordingly to their queries regarding our product & services.
- Maintain customer records by updating account information and overall management.
- Resolve product or service problems by clarifying the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution.
- Work closely with internal and external departments in escalating issues to provide resolution to each problem.
- Contribute to team effort by accomplishing related results, as needed
- Perform all other related and compatible duties, as assigned.

**IN ORDER TO BE SUCCESSFUL FOR THE ROLE, YOU SHOULD...**
- Be a College Graduate of any course. **Fresh graduates are welcome to apply**:

- Have excellent typing skills, and outstanding background in MS Office Suite (i.e. MS Excel and Google Spreadsheets)
- Have a knack in written and verbal communication skills (to communicate effectively with our international customers).
- Be able to work well under pressure; to multi-task, prioritize, and manage time effectively.
- Be supportive of company’s goals and objectives and can deliver departmental/team results and key objectives; and
- Be able to respond professionally and politely with our customers at all times.
- Be proactive, dependable, driven, and resourceful.
- Be amenable to report onsite in our office in Dubai, UAE.

**If this sounds like you, then what are you waiting for? **Come join our vibrant and supportive team dedicated to success

**Job Types**: Full-time, Permanent

Application Question(s):

- When can you start working?
- Are you willing to work on shifting/ rotational schedule?
- Where is your current residence location? (Specify City and Country)

**Education**:

- Bachelor's (required)

**Experience**:

- customer service: 1 year (preferred)



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