Transformation Lead

2 weeks ago


UAE, United Arab Emirates Allianz Partners Full time

We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare and Medi24.

The International Health line of business provides international health, life and disability insurance and services, reinsurance and administration services to a wide range of customers. These include multinational companies, intergovernmental organisations (IGOs), non-governmental organisations (NGOs), private individuals, families and students. Our mission is to ensure that customers have access to quality healthcare through our support, care and commitment to go the extra mile. We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment and value for our customer.

**Summary**:
The role of the Transformation Lead involves driving the Transformation of the Digital Product(s) from both technical and strategic perspectives. From a technical point of view, the Transformation Lead is responsible to drive the configuration, set-up, activation, and ensure that the Digital Product(s) functionalities are well adapted to the clients and market preferences. Likewise, from a strategic point of view, the incumbent in this role is responsible to ensure that the Digital Product(s) satisfies the different market demands and the stakeholders are trained & onboard with the updates.

**Main Tasks**:
**Leading the Digital Product Setup and Configuration**
- Identify the needed setup and configuration checklist and create the procedure that will be adapted as per the different countries / business units and client needs.
- Ensure all local processes are adapted and aligned to ensure the Digital Product(s) functionalities are performing as designed

**Promoting the Digital Product Functionalities for internal stakeholders**
- Stay fully aware about the latest Digital Product(s) releases, understanding each release impact on the different clients & markets
- Ensure the Digital Product(s) functionalities are well understood by the different countries and stakeholders
- Ensure the Digital Products(s) manuals and user manuals are continuously communicated to the different Digital Product(s) stakeholders
- Work closely with the sales team and Digital Product(s) ambassadors ensuring a clear alignment of Product(s) functionalities and utilization
- Work closely with the Product owners ensuing that the Digital Product(s) roadmaps satisfies the different markets needs

**Training**
- Conduct the needed trainings for the involved department (e.g. sales teams, support teams )
- Ensure training materials, manuals and user guides are up-to-date

**Level 2**
**Support**
- Provide assistance and support as maybe required from a technicality standpoint
- Liaise with the concerned teams for problem resolution

**Monitoring, Adoption, & Performance**
- Continuously monitor the Digital Product(s) usage of new functionalities and their performance
- Continuously monitor the Digital Product(s) technical performance
- Provide regular monthly report on the raised issues & support cases, number of users, and used functionalities

**Minimum Requirements**:

- Bachelor Degree in the considered domain
- Knowledgeable about managing & maintaining the Digital Product
- Ability to dive into details and be hands-on on Digital Product lifecycle
- Fit to carry out duties
- Legally permitted to work in the country of operations
- Carry no travel restrictions.

**Job Level**:
Professional

**Location**:

- AE**Available until**:
31/01/2023

**Area of Expertise**:
IT & Tech Engineering

**Unit**:
Allianz Partners

**Employing Entity**:
NEXTCARE Claims Management LLC

**Job Type**:
Full-Time

**Remote Job**:
Not applicable

**Employment Type**:
Permanent

**ID**:
21613



  • UAE, United Arab Emirates HSBC Full time

    -Job description **Programme Management** Some careers grow faster than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. This role requires an individual with more than just experience across programme and project delivery. To be successful this individual...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Transformation Manager - Wholesale COO - UAE National - 0000K6AL** **Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential The Wholesale Transformation is a key component of the WCOO construct. The key...

  • Hcdx Coe Lead

    4 weeks ago


    UAE, United Arab Emirates Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Retail Omni

    4 weeks ago


    UAE, United Arab Emirates Al Tayer Group Full time

    **About Us** As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail,...

  • Lead Researcher

    1 month ago


    UAE, United Arab Emirates Technology Innovation Institute Full time

    **Lead Researcher - Water Production and Delivery**: **Date**:21-Mar-2023 **Location**: AE **Company**:Technology Innovation Institute **Technology Innovation Institute (TII)** is a publicly funded research institute, based in Abu Dhabi, United Arab Emirates. It is home to a diverse community of leading scientists, engineers, mathematicians, and...

  • Lead Researcher

    1 month ago


    UAE, United Arab Emirates Technology Innovation Institute Full time

    **Lead Researcher - Water Utilization and Treatment**: **Date**:21-Mar-2023 **Location**: AE **Company**:Technology Innovation Institute **Technology Innovation Institute (TII)** is a publicly funded research institute, based in Abu Dhabi, United Arab Emirates. It is home to a diverse community of leading scientists, engineers, mathematicians, and...


  • UAE, United Arab Emirates Majid al Futtaim Properties Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...


  • UAE, United Arab Emirates Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...


  • UAE, United Arab Emirates Marc Ellis Consulting Full time

    As an HR manager/Lead, your role will involve establishing, leading and managing the change management process within an organization during periods of significant change or transformation. Below is an overview of the key responsibilities and skills associated with this position: As the Organization Change Management Lead some of your key responsibilities...


  • UAE, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...


  • UAE, United Arab Emirates Marc Ellis Consulting Full time

    Lead Agile Coach Description: As a Lead Agile Coach at Emirates NBD, you will play a pivotal role in orchestrating an ever-evolving transformation journey within the organization. The primary objective is to establish several cross - functional Tribes, each embracing self-sufficiency and delivering an excellent customer experience. Your leadership will be...


  • UAE, United Arab Emirates Chronos Consulting Full time

    **Job **Description****: Lead the digitalization efforts by driving innovation and change. Aware of the digitalization trends for engineering companies. Understand and manage the operational requirements by defining and implementing a digitalization strategy and solutions: - Coordinate and collaborate with internal departments to identify and define...


  • UAE, United Arab Emirates Barclay Simpson Full time

    **Head of Corporate Banking**: - United Arab Emirates - £200,000 - £300,000 - Job type: Permanent - Sector: Banking - Job reference: TS39546 A highly regarded regional bank is seeking to develop their corporate banking activities in line with the bank’s overall strategic development plans. They require a very experienced banker to lead this...

  • SAP S4/hana

    1 month ago


    UAE, United Arab Emirates Technology Innovation Institute Full time

    **SAP S4/HANA - EPPM SME**: **Date**:20-Mar-2023 **Location**: AE **Company**:Technology Innovation Institute **Technology Innovation Institute (TII)** is a publicly funded research institute, based in Abu Dhabi, United Arab Emirates. It is home to a diverse community of leading scientists, engineers, mathematicians, and researchers from across the globe,...

  • BI Developer

    4 weeks ago


    UAE, United Arab Emirates Brainstorm Recruitment Full time

    A leading Telecommunication group in Abu Dhabi working on major government projects is looking for a BI Developer to join their team. Location: Abu Dhabi BI Developer will be responsible for designing, developing, and maintaining systems and solutions that facilitate data analysis and reporting for organizations. Their primary focus is to transform raw...

  • Data Scientist

    1 month ago


    UAE, United Arab Emirates Majid al Futtaim Properties Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Product Leader

    1 month ago


    UAE, United Arab Emirates Majid al Futtaim Properties Full time

    At Majid Al Futtaim Digital, we are obsessed with building intuitive, engaging and truly transformative experiences that create great moments for our customers, every day. As Product Director, you’ll play a pivotal role in bringing this vision to life, while developing a career in Product Management. As a part of the Product team, you will be responsible...

  • Baker

    1 month ago


    UAE, United Arab Emirates Majid al Futtaim Properties Full time

    Majid Al Futtaim Retail invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...


  • UAE, United Arab Emirates Talent Pal Full time

    Majid Al Futtaim Holding invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...


  • UAE, United Arab Emirates HSBC Full time

    -Job description Some careers shine brighter than others. If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of...