In-funnel Sales Team Leader

6 days ago


Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

In-funnel Sales Team Leader (Outsource)

**Role **:Team Leader - In-funnel Sales

**Location**: Abu Dhabi

**Role Purpose**:
**Responsibilities**:

- Develop and execute sales strategies to achieve and exceed assigned sales goals across products
- Personal Finance
- Al Yusr Salary Advance Finance
- Cards
- Train and coach sales representatives on product knowledge, sales skills, and customer service.
- Track and report on sales performance and customer feedback for digital personal finance, cards and account opening, identify areas for improvement, and develop corrective action plans.
- Manage the roster and ensure proper attendance and reporting to vendor.
- Work with other departments to ensure that the sales team is aligned with the overall business strategy.

**Key Performance Indicators**:

- Sales Target Achievement
- Productivity per agent
- Complaint response and resolution time
- Proactive reporting of upgrades and customer feedback on experience
- RCSA Compliance

**Required Technical and Professional Expertise**:

- 3+ years of experience in digital product sales
- Strong understanding of banking products & best practices aligned to digital transformation of Finance, card and salary advance products with oversight on new customer onboarding
- Strong knowledge of a bank's sales funnel and channels
- Strong problem-solving and analytical skills
- Excellent communication and team collaboration abilities
- Proficiency in MS Excel, Power BI and banking systems.
- Relationship building skills with other stakeholders within & outside the organization

Job ID 300002139821354


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