Account Manager, UAE

2 months ago

Dubai, United Arab Emirates Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Account Manager, UAE & Oman (FIs and Acquirers)

Overview
- Responsible for setting account strategies, customer success and market objectives in alignment with geography strategy and achieving sales goals that drive market share, volume and revenue growth.
- Leads and manages existing customer relationships, and works to identify opportunities and customer needs.
- Partners with customers and our sales specialists to deliver customized solutions and comprehensive strategic account and execution support.
- Responsible for success metrics oversight and pipeline management at the account level.

Role
- Contributes to the achievement of sales and net revenue targets
- Assists with analysis of customer’s business through profitability modeling, financial forecasting and competitive analysis
- Assists in designing strategies, messaging and proposals for customers
- Supports the management key customer relationships at manager levels
- Collaborates with the products, cross functional teams and customers to plan, execute and monitor progress against annual business plans.
- Assists in local projects and cross-functional initiatives.
- Responsible for accounts across multiple markets in the cluster as needed.

All About You
- Comprehensive experience executing and managing sales strategies for medium-sized accounts.
- Demonstrated in-depth knowledge of MasterCard's core products, rules, and services.
- Consistently delivered thoughtful market and business analysis for customer accounts.
- Knowledge of UAE and Oman markets is a major plus.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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