Complex Claims Adjuster

17 hours ago


Dubai, United Arab Emirates Zurich Insurance Full time

Job Summary- Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With around 55,000 employees serving customers in more than 210 countries and territories, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.- We are looking for a Complex Claims Adjuster to join our team and play a key role in our Middle East Team. Reporting to the Chief Claims Officer, this individual will resolve claims at the highest authority levels on commercial reinsurance claims reflecting the highest degree of technical complexity, in the most effective, efficient way while delivering a customer-centric claims service and supporting our Zurich Middle East Strategy.- Job Accountabilities- As Complex Claims Adjuster, you will be required to:
- Use judgment to determine liability by gathering and analyzing relevant facts, utilizing applicable law and establishing basic principles of negligence.
- Use judgment to determine policy verification and coverage determination by analysing applicable coverage for claims and determining whether the loss falls within the coverage.
- Ensure a timely resolution to claims by developing case strategy, developing a case evaluation and escalating issues as appropriate.
- Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
- Assess damages by calculating applicable damages or range of damages allowed by law.
- Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.
- Ensure customer service by proactively communicating information, responding to inquiries following customer service protocols.
- Manage litigation by assigning counsel within the approved panel where applicable, establishing litigation plan and budget, coordinating defense lawyer activities, continuously reviewing the potential for settlement with claimant, reviewing litigation expenses and authorizing payments.
- Manage expenses by working within vendor approved networks and managing scope of work assigned to outside contractors. Depart from approved vendors with manager approval, where in the best interests of the insured.
- Ensure legal compliance by following state and federal laws and regulations and internal control requirements.
- Contribute to profitable growth by providing risk insight, information and trends to Business Unit or customer as needed.
- Protect the organization´s reputation by keeping claims information confidential.
- Act as a technical expert for own team, and internal business partners and provides insights to help improve product offerings, risk assessments and policy language.
- Support the development and coaching of the claims team in proactive claims handling.
- Assist with operational workflow distribution and service delivery.
- Job Qualifications- To be successful in this role, you will need:
- Bachelor’s Degree (or equivalent) and more than 10 years of experience within a Claims Operation environment within Commercial Insurance industry or loss adjusting practice
- Certificate/ Diploma/ Associate - CII/ CILA is desirable
- Sound understanding of General Insurance commercial business is essential combined with reinsurance fundamentals
- Responsible for personally handling claims from notification to conclusion
- Managing a large portfolio of claims and balancing service deliverables
- Preparing reports and analysing data to present to management
- Strong negotiation skills combined with an investigative ability
- Fluency in English language skills, both written and spoken
- Excellent working knowledge of Microsoft Office
- Ability to integrate quickly with a small team and act as a role model

**Why Zurich**

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great

Join us as we constantly explore new ways to protect our customers and the planet.
- Location(s): AE - Dubai
- Remote working: No
- Schedule: Full Time
- Recruiter name: Shu Hui Leong
- Closing date:



  • Dubai, United Arab Emirates AIG Full time

    Complex Claims Adjuster - Property Claims Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries...

  • Claims Adjuster

    17 hours ago


    Dubai, United Arab Emirates Zurich Insurance Full time

    Job Summary- Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With around 55,000 employees serving customers in more than 210 countries and territories, we aspire to become the best global insurer as measured by our...


  • Dubai, United Arab Emirates Advanta Global Services Full time

    Dubai, UAE - Competitive salary and package (dependent on qualifications and experience) - Permanent with 6 months’ probation period - Full time **Advanta Global Services** Established in 2003, Advanta Global Services provides independent loss adjusting, forensic accounting, risk surveying and quantity surveying services to insurance and reinsurance...

  • Claims Advocate

    7 months ago


    Dubai, United Arab Emirates Marsh & McLennan Companies, Inc. Full time

    Claims Advocate **Company**: Marsh **Description**: **What you can expect**: Deliver and contribute to the Claims Advocacy service across IMEA, ensuring prompt, efficient and effective claims support and project management for strategic clients in E&P, Construction. In the immediate term the role requires the advocate to provide direct core claims...

  • Executive Adjuster

    17 hours ago


    Dubai, United Arab Emirates Exchange Street Full time

    **Job Type**: Perm Town/City: Dubai County: Dubai Salary/Rate: £100000 - £120000 per annum Sector: Claims & Loss Adjusting Discipline: Commercial Property Job ref: CM-117


  • Dubai, United Arab Emirates Lockton, Inc. Full time

    **General information**: **Reference **:003127 **Vacancy location**: **Location**: Middle East / North Africa, Dubai, Dubai **Work Place**: Hybrid **Region**: Middle East/North Africa **Vacancy details**: **Job Profile**: Lockton - Experienced Professional **Title**: Assistant Manager Claims **Description**: At Lockton, we’re passionate about helping...


  • Dubai, United Arab Emirates Marsh Full time

    Reviews and understands incoming documentation and new claims notifications under supervision of more senior colleagues, informs colleagues of any potential problems or contentious claims, and seeks guidance or advice where necessary to ensure the proper processing of claims. Identifies which policies or parts of the coverage that may be effected by...


  • Dubai, United Arab Emirates Lockton, Inc. Full time

    Working at Lockton At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering...

  • Claims Handler

    4 months ago


    Dubai, United Arab Emirates Lockton, Inc. Full time

    **General information**: **Reference **:003150 **Vacancy location**: **Location**: Middle East / North Africa, Dubai, Dubai **Work Place**: Hybrid **Region**: Middle East/North Africa **Vacancy details**: **Job Profile**: Lockton - Experienced Professional **Title**: Claims Handler - Casualty Liability & Medical Malpractice **Description**: **Working...


  • Dubai, United Arab Emirates Talent Pal Full time

    **General information**: **Reference **:003127 **Vacancy location**: **Location**: Middle East / North Africa, Dubai, Dubai **Work Place**: Hybrid **Region**: Middle East/North Africa **Vacancy details**: **Job Profile**: Lockton - Experienced Professional **Title**: Assistant Manager Claims **Description**: At Lockton, we’re passionate about helping...

  • Claims Handler

    4 months ago


    Dubai, United Arab Emirates Lockton, Inc. Full time

    **General information**: **Reference **:003158 **Vacancy location**: **Location**: Middle East / North Africa, Dubai, Dubai **Work Place**: Hybrid **Region**: Middle East/North Africa **Vacancy details**: **Job Profile**: Lockton - Experienced Professional **Title**: Claims Handler - Property, Engineering and Energy **Description**: **Working at...

  • Claims Supervisor

    7 months ago


    Dubai, United Arab Emirates NMC Healthcare Full time

    In coordination with the Revenue Cycle Manager implements standard operating procedures and guidelines for the Insurance Preapprovals. - Obtaining on time authorizations for the facility as required by insurance companies and TPA’s dependent upon the plan coverage for all patients. - Handling rejected preauthorization between the facility and the Insurance...

  • Claims Assessor

    1 week ago


    Dubai, United Arab Emirates Bupa Full time

    Claims Assessor Dubai, UAE Permanent Hybrid working options available Full time Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping...

  • Claims Manager

    2 weeks ago


    Dubai, United Arab Emirates Parsons Full time

    **Minimum Clearance Required to Start**: Not Applicable/None Ready to put your contract skills to work with departments and teams that change the fabric of our community? Do you have an eye for details? Put your contract management expertise to work on complex projects. Parsons is now hiring Contracts Manager for our rapidly expanding team. Parsons...


  • Dubai, United Arab Emirates Allianz Partners Full time

    **SUMMARY** The Claims Management - Assessor will provide quality service to clients by promptly and effectively assessing and processing claims and approval according to operations set standards for direct type of claims**.** **MAIN TASKS** Evaluates claims with regards to eligibility and medical necessity if required. Ensures that insurance claims...

  • Claims Advisor

    2 months ago


    Dubai, United Arab Emirates Marsh & McLennan Companies, Inc. Full time

    Claims Advisor **Company**: Marsh **Description**: **Job Title: Claims Advisor** **Location**: Dubai, United Arab Emirates **Company**: Marsh Emirates Insurance Brokerage **Employment Type**: Full-Time **Salary**: Competitive Salary **About Us**: Marsh Emirates Insurance Brokerage is a leading provider in the Insurance Brokerage industry, dedicated to...


  • Dubai, United Arab Emirates RGA Full time

    **Position Overview** The Junior Claims Assessor is responsible for the assessment of complex Life claims for RGA in the ME market and manage administrative responsibilities which includes data entering, preparing reports and maintaining appropriate filing systems. **Responsibilities** - Assess the validity of claims referred by clients to RGA in a...

  • Commercial Manager

    7 months ago


    Dubai, United Arab Emirates Petrocontracts International Full time

    **Petrocontracts International** is one of the fastest growing **Business Management Consultancy **companies to provide wide-ranging consulting, expert, and advisory services in the areas of Project Management, Proposals, Estimation, Contracts & Claims Management across energy, oil & gas, power and infrastructure domain. This is an excellent opportunity for...


  • Dubai, United Arab Emirates Allianz Partners Full time

    The Claims Management - Assessor will provide quality service to clients by promptly and effectively assessing and processing claims and approval according to operations set standards for direct type of claims. **What you do** - Evaluates claims with regards to eligibility and medical necessity if required. - Ensures that insurance claims information is...


  • Dubai, United Arab Emirates Allianz Partners Full time

    The Claims Management - Assessor will provide quality service to clients by promptly and effectively assessing and processing claims and approval according to operations set standards for direct type of claims. **What you do** - Evaluates claims with regards to eligibility and medical necessity if required. - Ensures that insurance claims information is...