Automotive Service Advisor

2 weeks ago


Dubai, United Arab Emirates Exotics Cars Automotive Garage Full time

We are looking for a Service Advisor (Man only) who listens to our customer’s description of car trouble, asks follow-up questions to better assess the problem, inspects the vehicle, determines the source of the issue, and provides suggestions for the best ways to fix the vehicle.

**Essential Duties and Responsibilities: -**
- Greet and Welcome the SMILE when entering our premises
- Asks customers to explain specific vehicle issues.
- Takes detailed notes about symptoms based on customer testimony on **Job Order**
- Inspect the vehicle exterior and interior for scratches and damage before entering the workshop.
- Enters customer information in Job Order and into the system database.
- Inspects the vehicle to further analyse the problem.
- Advises customer on necessary repairs and maintenance.
- Works with customers to formulate the best service plan for their budget and needs.
- Assists mechanics in completing repairs.
- Provides cost estimates to customers.
- Answers questions posed by customers.
- Maintains electronic and/or paper records of completed service work.
- Explains the work completed by mechanics and makes suggestions for future maintenance.
- Provide billing statements and explains billing details.
- Processes payments.
- Inspects work completed by mechanics
- Quality check of the vehicle before the delivery
- Maintain good relations with the customers.

Job Type**:Permanent**

**Salary**: AED 4500.00 (Negotiable)

**Job Types**: Full-time, Permanent

**Salary**: From AED4,500.00 per month

Application Question(s):

- Are you in UAE?
- Can you start immediately?
- What is the country of Origin?
- Do you have knowlege in car parts

**Experience**:

- Service advisor: 5 years (required)

**Language**:

- Arabic (required)
- English (required)

Application Deadline: 12/02/2023
Expected Start Date: 13/02/2023



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