Housekeeping Coordinator

2 months ago


Dubai, United Arab Emirates Class Hotel Apartments Full time

**KEY ROLES & RESPONSIBILITIES**:

- Handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines.
- Prepares reports, correspondence and analysis relative to all housekeeping activities, checklist, call reports, forecast evaluations, written customer correspondence, Store orders, post event report and internal memos or communications.
- Initiates verbal and written communication (daily report, call reports) with customer and internal team in a proactive manner
- Safe keep, record and collect all keys and papers held within the housekeeping office.
- Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards
- Record all incoming calls, ensure all messages are disseminated and followed up accordingly.
- Handle all issues pertaining to Lost & Found - receiving, recording, storage, claiming and clearing as per the policy of the Hotel.
- Update and maintain all housekeeping files.
- Update and print out the room discrepancy report by morning and afternoon.
- Arrange baby-sitting for guests
- Prepare attendance sheets for the monthly payroll.
- Keep and maintain the cleanliness and tidiness of the housekeeping office.
- Clear all outdated reports on a monthly basis based on the hotel standard for record keeping.
- To carry out any other reasonable duties as assigned by the Housekeeping Supervisor

**QUALIFICATIONS**:

- At least 2 years of hospitality experience.
- Proficient in Microsoft programs.
- Excellent communication skills both written and verbal.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Housekeeping Coordinator: 2 years (preferred)



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